Office location: 192 Main Street, Madison NJ, 07940
12/31/2025
Brian
Vernon, NJ
Greenhouse Solar Review — Delays, Poor Workmanship, and Broken Promises We had our solar system installed by Greenhouse Solar in September 2024, and unfortunately the experience has been extremely disappointing from start to finish. Before installation, I asked whether the panels were actually in stock. I received no response. Then, on 8/26/2025, I was informed by Lee Oelkers that their regular panels were out of stock and would be replaced with a different brand. On 10/1/2025, after a night of high winds, we heard loud banging on the roof. Greenhouse Solar came out the next day and confirmed panels were loose, securing them at that time. On 12/2/2025, we were notified by NJ ADI that our paperwork for the state rebate was incomplete due to missing serial numbers on the power box. At the company’s request, I opened the power box, photographed the serial numbers, and sent them in. Then, on 12/10/2025, the company admitted an error on the New Jersey state form and asked me to re-sign corrected documents. I did so, and shortly afterward we were told the state would now require a site inspection. On 12/18/2025, after a wind and rainstorm, 38% of our panels stopped functioning. When I called Greenhouse Solar on 12/19/2025, I was told the panels would “fix themselves.” The following day I received another email insisting it was not an installation issue. On 12/21/2025, I emailed back disputing that microinverters “self-repair,” requested service, and received no response. I then sent a corrective-action letter giving seven days to reply. On 12/24/2025, a salesperson told me they were busy with end-of-year installs, but still no official response from the company. On 12/26/2025, I finally received an email from Lauren stating a technician would be at my home on 12/31 between 8–9 a.m. No one showed up. My calls and emails went unanswered. Later that day I received a new email saying the visit was moved to January 6th, and that Lauren would be leaving the company on 1/2/26. Bottom line: Greenhouse Solar changed equipment after the sale, performed poor-quality installation, mishandled required New Jersey paperwork, and repeatedly provided inaccurate information — including claims that failed panels would fix themselves and confirming an appointment that never occurred. Based on my experience, I cannot recommend this company.
System size (kW): 22
Year installed: 2025