Review for Everlight Solar

Office location: 10501 Winnetka Ave N, Brooklyn Park MN, 55445

12/23/2025
Mark E Ramsey, MN

Misrepresented potential benefits

Our system was installed in September 2024. We submitted a copy of our previous years electric usage. We we told that annually, we would generate enough power that we would end up with an annual credit. That was based on 3 adults living in our home for the prior 12 months. Shortly after install, we have achieved that goal 2 months out of the past 15 months. NEVER achieved close to an annual rebate/refund. When asked point blank about total snow coverage of panels during winter (Minnesota) we were told that the black panels would absorb the suns rays and quickly melt the snow. Experience shows that snow fall during extremely cold months, panels stay covered for many weeks. When questioned, we were also told that there were “unavoidable fees” from the utility company (Connexus) of $18+ monthly. We were not informed by the sales rep that to maximize our solar generation, we would need to clean the panel surfaces (at all) more than once annually (more like 2-4 times annually). I’m 73 years old and climbing on my roof is not something I can physically perform. 18 months after system install, I am now looking at adding more panels (not from Everlight) to cover monthly costs and some kind of heating elements to melt snow. When I sent my concerns via email to Malory at Everlight, she did not respond.