Review for Fastrac Energy Services

Office location: 10696 Haddington Drive Suite 130, Houston TX, 77043

12/23/2025
Steven Prichard Bauxite, AR

Worthless system horrible sevice

Refuses to acknowledge their system was installed improperly causing a less than 1300sqft home to still have high utility bills. In our large subdivision we have right at 50 homes with solar panels. Of those 50 homes 49 of the have the panels installed on the south & west side of their home to receive maximum sunlight. One home has all of the panels on the north side of the home so the amount of sunlight received is reduced. My home would be the only one out of 50 with the north facing panels. I also am the only home that has to pay a large electric bill on top of the loan payment. You can't convince me my 1259sqft home uses more energy that a 1600sqft home. Especially when we are gone 10 hours a day. They refuse to take responsibility of sales tactics used by the sales person from SunRun who represented them. Even when SunRun states they were working under the Fastrac umbrella. When you post things that they disagree with you get blocked on social media accounts and they refuse to answer emails. Just like a bunch of brat kids they take their ball and go home. I can promise you they won't even respond to this because they know they are wrong. Stay tuned for further photos, videos, and reviews.