Office location: 5319 SW Westgate DR Ste 160, Portland , OR 97221, Portland OR, 97221
12/19/2025
Jeff Illian
Fishers, IN
I had a tech come out to replace a motherboard on a WORKING system on Monday, 12/15. No part of my system has been working since. I was just told by Work Orders that they cannot get anyone out to my property until the new year, AND they can't even schedule it as of now. As such, I went from a WORKING system to a 100% broken system, and I have no recourse at all for minimally the next 2 weeks. They won't even schedule me. No wait! Worse than broken. When there is a grid blip, I now need to do a manual process to reconnect my house to the grid when utility power comes back! There should be accountability and responsibility taken by Blue Raven, as they were the ones that BROKE my WORKING system. I'm just getting excuses right now. My current state of my system is: - NO working panels - NO working controller - NO working batteries - I need to do a MANUAL reset of the entire system if my power goes out because of the error state it is in.
System size (kW): 22.5
Year installed: 2025