Office location: 978 SW 2ND AVE, Gainesville FL, 32601
12/15/2025
Unhappy Customer
Gainesville, FL
We live in Gainesville, FL and are on Gainesville Regional Utilities. We were working on getting solar panels around the time GRU was lowering the limited coverage. Our paperwork was done and submitted to EnLight Energy before the April 2024 deadline. Fast forward. We start getting our electric bills, they were lower, so we didn't think to much about it. After a few months with the same price, much more than we estimated, we questioned it. We got ahold of GRU we discovered EnLight Energey FAILED to submit by the deadline even though they PROMISED us it was submitted in time. We contacted EnLight about this and of course they blame GRU and said no, they're lying, we submitted it on time. We're now halfway through December 2025, over a year later and they still haven't done ANYTHING. They are trying to avoid fixing their mistake that is going to cost us quite a bit over the years because THEY missed the deadline. We've given them a lot of time and a lot of chances, would NOT recommend.
System size (kW): 14040
Year installed: 2024