Review for Sunrun Inc.

Office location: 26 Worlds Fair Dr.Ste J, Somerset NJ, 08873

12/10/2025
kathy Trenton, NJ

Misleading

Beware. Sunrun sales representative very misleading. After signing contract, they asked for me to sign a different contract which had less solar panels. In that instance, I only generate 20% of solar energy if that. I did now know or was not informed that by significantly reducing the amount of panels, I would not be generating enough to obtain a savings. So now, I am stuck with no savings and paying a monthly bill to them. I tried discussing the issue with them and all they said was I signed the papers so there is nothing they can do. I am really upset that Costco allows them to partner with them. I will be also reaching out to Costco.

Sales process
Price charged as quoted
On schedule
After sales support

System size (kW): 11

System price: $62

Year installed: 2025

Price include the Federal Tax Credit or incentives: No