Office location: 225 Bush St. #1400, San Francisco CA, 94104
12/09/2025
Shaelyn
Stockton, CA
Do not do sunrun!! They don’t act on their production garuntee I been paying still almost. Full price for PGE and 250$ a month for sunrun they are out to get your money I swear! U call customer service they have u on hold barely speak English u can’t understand them they for the last three times said they’re gonna issue a credit to my account they never do I’m still stuck paying full price PGE and full price solar it’s a whole scam
System size (kW): 10585
Year installed: 2022
Sunrun Inc. reply
12/09/2025
Hi Shaelyn, thank you for reaching out to us. Your initiative to get in touch is truly appreciated. Savings on a monthly basis can differ depending on your usage patterns at home. We’re eager to explore this further to ensure you’re optimizing your savings. Please send your service address and an overview of your concerns to resolutions@sunrun.com so we can connect you with an Expert who can take a closer look at your system. Thanks!