Review for Sunrun Inc.

Office location: 41653 Margarita Rd, Temecula CA, 92591

12/04/2025
Greg Scott Perris, CA

Misinformation

Still receiving Edison Bills due to misleading information from SunRun Representative regarding our Electricity usage would be reduced significantly. However, we’ve paid Edison it seems more than acquiring Solar. We weren’t informed that Batteries were also needed!!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 10000

System price: $20,000

Year installed: 2023

Price include the Federal Tax Credit or incentives: Yes

Sunrun Inc. reply 12/09/2025
Thank you so much for sharing your experience, Greg. We truly value your feedback and are sorry to hear that the system isn't meeting your expectations for savings. We understand how frustrating that can be and would love the opportunity to look into this further for you. Please send your service address along with an overview of your concerns to resolutions@sunrun.com. Once we verify your account, we will assign an Expert to help further. Thanks!