Office location: 875 Broadway, Albany NY, 12207
12/03/2025
Dan
Medfield, MA
PlugPV completely botched our solar panel installation. As of now, I have solar panels installed that are not active, and that need to be removed and reinstalled before the town will approve the installation. This will likely cause delays that will cause me to lose the solar tax credit, completely, as a result of Palmetto/PlugPV's incompetence. PlugPV /Palmetto failed to follow the steps in the building permit process. I was not even contacted by PlugPV/ Palmetto about this, but I had to contact the town inspector myself to find out about the situation. PlugPV /Palmetto was aware of the problem a week ago but failed to notify me.
System size (kW): 18
System price: $45,000
Year installed: 2025
Price include the Federal Tax Credit or incentives: Yes