Review for Vibe Solar

Office location: 1206 Commerce Center Drive Unit #103, Lancaster CA, 93534

12/02/2025
Juan Diaz Laguna Hills, CA

Broken promises, delays, and extra charges, avoid Vibe Solar

If you’re considering Vibe Solar, please read this before signing anything. My experience with this company has been nothing short of exhausting. The project started back in 2024, and after an initial proposal they simply disappeared for months. They resurfaced in December, when I had to cancel because my daughter was weeks from being born — a delay caused entirely by their lack of communication. We restarted the project in 2025, and again it took them from May until July just to send a final proposal. They scheduled the installation and promised repeatedly that my system would be up and running as soon as the install was complete. This promise was important because I already had an existing Sunrun system, and Vibe disconnected it to route power to new Tesla batteries. Installation was July 17th. My solar didn’t start producing again until mid-November. That’s three full months of zero solar production in the middle of summer — months when solar production is highest. My electric bill jumped from $300/month to nearly $1,000/month, on top of the $320/month loan for the new panels and batteries. All of this because Vibe Solar made promises without understanding the legal requirements for my system. The reason for the 3-month delay? Vibe never submitted the required application for the meter collar — a component that only my utility (SDGE) is authorized to install. They spent months blaming SDGE, but when I personally dug into the issue, I discovered: • SDGE does have a vendor support line • Vibe Solar never called it • Vibe never submitted the application for the collar in the first place In other words, the entire delay was caused by Vibe failing to do the most basic part of their job. Even worse, the salesperson had been promising reimbursement since July, acknowledging the issue and repeatedly saying he was “working on it.” After MONTHS of this, today they finally came back with an offer of $250 — a number so insulting it almost feels like a joke. That doesn’t even cover one week of the extra bills their negligence caused. They offer $1,500 per referral to new customers, but when they are the ones who cause months of financial damage, they think $250 is “fair.” It’s unbelievable. Their message even tries to shift responsibility away from themselves, claiming they “could not have known” about the collar requirement — which is ironic, because THEY are the supposed experts. Not me. They made the promises. They disconnected my functioning system. They failed to file the required paperwork. And then they left me paying quadruple electric bills for months. To be clear: ✔️ They promised the system would run after installation ✔️ They disconnected my old working solar ✔️ They failed to submit paperwork ✔️ They failed to follow up with SDGE ✔️ They caused three months of massive electric bills ✔️ They offered only $250 after months of excuses ✔️ They have shown zero real accountability I cannot recommend Vibe Solar to anyone. Their communication, project management, and follow-through were consistently unreliable at every stage, and the financial impact on my household was real and significant. If you value honesty, competence, and accountability — go with literally any other solar company.