Review for Saguaro Solar

Office location: 2626 N Campbell Ave, Tucson AZ, 85719

12/02/2025
Gary Williams Rio Rico, AZ

No management

I spent over $18,000 for a solar system. From the very beginning, there was problems with the inverter, but Tesla, said there was nothing wrong. Three months went by and it quit working altogether. They replaced the inverter and I was up and running after one month being down. I asked to have a manager call me but they never called. 16 days later it quit working again. They were able to turn it back on from the office but said there was a dead short and they would get someone out to fix it. I waited one week and called the office to see when they were going to schedule. They told me they’d get back with me by the end of the week. Over three weeks later, I’m still waiting for them to get back with me. They don’t seem to care about warranty work. They had very good communication while I owed the money but now that it’s warranty work I am second class customer. I paid for a new system and I expect it to work like a new system, but it has not. My advice is using another contractor.