Office location: 4801 Freidrich Ln Ste 100, Austin TX, 78744
11/29/2025
Lcttu
Lubbock, TX
We haven’t been able to reach our salesman he’s pretty much stopped responding. Even had our solar for years and it was going ok. Now we are being charged to be able to access our solar information. So we don’t know if it’s working correctly. I also just read that part of the company has gone bankrupt. First mosaic and now this. Wow. So much for 20 years of service that we were supposed to have.
System size (kW): 1000
Year installed: 2021
Freedom Solar Power reply
12/01/2025
Hi Lcttu - This is certainly never the kind of experience we want our customers to have. We want to make things right for you, but we don't see you in our system. Do you mind emailing us at customerservice@freedomsolarpower.com or giving us a call at 833-500-0014 with the name and address your system is under? We need a little more information to provide you with answers.