Review for Blue Raven Solar

11/26/2025
PappaSierra Windsor, CO

Does the warranty actually add value and are the policies legal?

The sales person at Blue Raven was very responsive and helpful, but the back office people were very pushy and tried to cut corners with my HOA on approvals and start work without the necessary contract approvals. My sales person had to insert himself into the process, as the HOA was becoming angry. Installation went reasonably well, with only a little rework, and then a 6 week delay getting the system energized with our local power company. The system was sold with a 25 year warranty subject to minor annualized degradation of production. However, the labor warranty was only 2 years. The salesman made a big deal presenting the value of individual micro inverters as a dramatic improvement over legacy system designs. With the micro inverters, a failure only impacts production from a single panel. Sounds great! However, after 2 years and 5 months, one of the panels stopped producing power. The only way to get a Blue Raven person to look at it was to pay for a service visit. They discovered that one Enphase IQ8+ micro inverter had failed and would cover the part under warranty. The technician was only here for 15 minutes, but the site visit is a flat $369. Eventually, the replacement part was shipped to our home and I received another invoice for $449. Apparently, this is what they will charge me to swap-out the micro inverter which itself was under warranty. The billed labor rates are dramatically higher than labor content from the installation which was ~15% of the system cost. So much more expensive, that should I need to replace all of these micro inverters over the useful life of the system, the labor cost alone would be 60% of the original full system purchase with installation amounting to about 4X the labor cost for the original installation! Blue Raven do not allow you to replace the micro inverter yourself stating that you couldn't reconfigure the controller and doing your own work would "void the total system warranty". I am unclear if this last statement is in-fact legal in the US due to the Magnuson-Moss Warranty Act. If not, then the Blue Raven office personnel are making false claims and a BBB complaint should be lodged. The "labor" cost of replacing the micro inverter exceeds the electrical power cost for the total power production capacity the part and panel provides over 23 years! This was certainly not something discussed at the time of purchase. I recommend getting a quoted service labor rate sheet and labor guaranty at the time of order or you should think long and hard before buying a system. I'll also add that the part failed over 3 months ago and I still do not have the part replaced. Are there credits due when the failure was caused by a faulty part under warranty? All work to be performed has to be "pre-paid" before they will even put you on the schedule. At a minimum ask for evidence or research failure rates and get quotes for service fees to include in your break-even analysis.