Review for ION Solar

Office location: 12875 E 42nd Ave, Denver CO, 80239

11/25/2025
Jason L Johnstown, CO

Horrible Experience

Where do I begin. Approximately 6 months ago started with solar quote. The sales agent messed up and didn’t include the battery as requested. Then a manager was able to make adjustments and get it included. Then fast forward 2 months later, they show up for install and do not talk to us about anything and do their own thing, resulting in less than optimal batter placement, and SURPRISE, they do NOT have what they need to complete project. Then a couple weeks later, more backholds. After finally a third site visit, we are told solar works. It was in fact not working. Then we find out they did not commission the battery for use and tell us to do it but they have to so a fourth encounter to our home and it is finally working. Downfalls continue, they processed our solar loan on the initial install date and we paid nearly $400 in interest for a non working system due to multiple failures. And we are told basically, sorry and good luck. I have met 5 year olds who run lemonade stands with better business integrity than this business. Next will be to notify the BBB of the injustice. If Ion shows up, simply do NOT engage. You will be your own project manager and get the run around until you are forced to be firm and stand your ground.