Office location: 16260 N 71st St, Scottsdale AZ, 85254
11/19/2025
rocketeer928
Enfield, CT
My wife and I are upset with the installation of the solar panel system that occurred on 18-Nov-2025. Firstly, there was a change to the design of where the panels were to be placed which was not communicated to me promptly. Rather, in a surprising manner the changes became known when the installers arrived. Secondly the LCGY representative sold us the system we were shown a picture of a single transformer box next to our exterior electrical box. I asked for the solar panels electrical system to be placed in our basement, which the sales representative said would be communicated. Apparently, that didn’t happen. Instead, there are now four additional gaudy boxes that are plainly visible on the side of our house. It looks awful. I thought we had talked about installing the electrical components in our basement near the breaker box! Very frustrating and disappointing. If we knew months ago that this was going to be the outcome on our historic house, then we would not have signed up for solar.
System size (kW): 8
Year installed: 2025