Review for Purelight Power

Office location: 541 Parsons Dr, Medford OR, 97501

11/10/2025
Mark Anderson, CA

awful customer service, on the phone

sales person went on to tell me what I needed and did not need. I asked for a specific quote and was given a high price meant to drive me into a contractual set up so they make more money over time. He was rude and put words into my mouth and inferences to what I was asking. When he could not accept my requests for a quote so I could have other solar owners compare equipment he refused and said I was not right for them & that I was waiting their time. It seems competition and comparison or price shopping scares them. Salesman said he was from Sacramento and the company is from Oregon, where exactly he did not say

Sales process
Price charged as quoted

System size (kW): 5

System price: $31,000

Year installed: 2025

Price include the Federal Tax Credit or incentives: Yes