Review for Renu Energy Solutions

Office location: 2711 Alpine Road Suite #260, Columbia SC, 29223

11/08/2025
Adnerb Clover, SC

Buyer beware - Contract not Fulfilled

My first year solar production was 57% less than contracted rates. I received 43% of what I paid nearly $40,000 for. I have a contract that states my solar would produce 9602kWh (after change order) for a system that was installed and turned on in October 2024. In July, we knew we were never going to meet that number and something was wrong with the system. We attempted to call several times before I finally emailed multiple leaders at Renu Energy Solutions asking for help on 7/23. What I got was a response from Ariel proving my system was under production and constant disregard of my requests to have someone fix it. We are now 3 months into asking for help and not a single person from Renu has agreed to fix the solar, step foot on my property to look at the solar, or even speak with me on the phone. I believe they have no intent on delivering the production values they quote and use their “we’ll pay your Duke bills” guarantee to profit on over charging for an outcome they don’t intend to deliver on.This was my experience, which may be a one-off or a change in how the company is run. I can’t speak to that, but I can speak to what is currently happening to my household as we speak.