Office location: 6632 Telegraph Road Unit 199, Bloomfield Township MI, 48301
11/04/2025
Unhappy
Stroudsburg, PA
Had a rodent make a nest and chew through one panels wire. Called Powur and as usual they sent out a sub-contractor who opened every panel (not gently in my opinion) and since his leaving one entire side of my system is not producing the power it once did. I have repeatedly told them this and they keep pointing to the one chewed wire on the one panel. I keep telling them (with proof from their App) that prior to their sub-contracted “repair person” that both sides except for the one panel were producing as they should. If I do not hear back within two weeks we will be starting a law suit. If anyone wants to join in on a class action law suit let me know, apparently I am not alone.
System size (kW): 8.6
Year installed: 2023