Review for Affordable Solar Roof & Air

10/27/2025
Tom G Naples, FL

I was sold a system that they knew was not available.

In April 2024, I was sold an Enphase system which included a bidirectional charger. My main goal was to eliminate the need for a generator in the event of a prolonged hurricane power outage. They installed the system with solar panels, 3 batteries and an EV charger. I did research on the EV charger and found out that not only was this not a bidirectional charger but that the bidirectional charger that they sold me did not exist and still does not exist. The last technician that came to my house in June told me that if I added another battery to my system, that at least I could control what I run off the batteries in a power outage. We had 3 hurricanes hit Naples in 2024 and we could only run lights, wifi and refrigerator; no AC. AC was the reason I purchased the system. I tried to purchase a $6000 battery and after months of no call backs ,I finally got a quote of $13,000 which I thought was rediculous. I then posted a 1 star review on Google and their reply on google was to say that I was trying to blackmail them and I was the worst kind of customer to them. I was one of those evil customers that wanted my issues resolved. There is much more to this saga but I won't bore you. All I have to say is buyer BEWARE.