Review for Purelight Power

10/24/2025
Disappointed Arlington, WA

Beware Bait and Switch

My wife and I met with Purelight Power representatives at the Evergreen State fairgrounds Home Show on 18 October 2025. I am interested in solar power but cautious about costs. The two Purelight representatives there assured us there are zero upfront costs. They stated that Purelight's process is to take our current power bill from Snohomish County PUD and setup a payment plan for a solar install where the monthly payments to Purelight match our current spending. They claim the average time for a payoff is about 6 years. This sounded good so we scheduled for a consultant to come out to evaluate our roof structure for an install and prepare a proposal. On 24 October we were visited by their consultant Todd Smith. After an unnecessarily windy sales pitch, he stated that we can expect the monthly payments to Purelight to be substantially higher than we pay to the PUD. I told him what we were told at the Home Show, and he stated that is not even close to true. I then said we are done. He attempted to stay and keep talking, so I escorted him to the door. This was a simple bait and switch tactic.