Review for Better Earth

Office location: 16720 Marquardt Ave, Cerritos CA, 90703

10/21/2025
Sadsolarowner Richmond, CA

Terrible communication a year after install

I chose Better Earth through the Energy Sage website. I usually choose the second quote of three which Better Earth was. We had red flags during the install and permit process but they fixed them. However a year later, we have to change our roof which they said looked “good.” Roofing companies suggest they did a shotty install that doesn’t protect the roof. They refused to come on site to look at the current condition, just denied any issues. Now they want me to pay in full for a project they haven’t done yet. I would never hand over thousands of dollars to a company before they start anything.