Review for SolarTech Inc

Office location: 9410 Bond Avenue, El Cajon CA, 92021

10/11/2025
Didier B Follain-Grisell Delray Beach, FL

Inverter failed for the second time

System was installed in 2017, first time the inverter failed in April 2025 i had a hard time getting anyone to answer the phone at Solar Tech. I had to find a local company that works with or is a authorized dealer/technician with Solar Edge. An appointment was made and two weeks later the tech diagnosed the Inverter being bad. in telephone conversations between the tech and Solar Edge he had to remove almost half of my 30 panels as requested by Solar Tech and get to connections then reconnect everything on the roof. Solar Tech then agreed that the inverter had to be replaced. Inverter is under warranty and showed up in a week. Of course I had to pay the Tech for all that work and remove and install new inverter at the tune of $1,900. I was back on line quickly but had to pay for 4 weeks of Florida Power electricity and pay for my loan on the system as well. Now 5 months later the Solar Tech inverter failed again in Sep 2025 according to same tech i used before. He showed up promptly and Solar Tech had him troubleshoot and quickly agreed Inverted had failed. This time it took three weeks for the inverter to show up. I am expecting it in a few days. Again, I will be out of solar power for another 4 weeks and I am still paying for the remainder of my solar system loan. Equipment indicated below is original equipment.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 8.1

System price: $28,350

Year installed: 2017

Price include the Federal Tax Credit or incentives: No