Review for Meraki

Office location: 3945 Doniphan Park Cir, El Paso TX, 79912

09/29/2025
Jose Luis Arredondo Horizon City, TX

Technical Support:

I’ve had the panels installed for 2 years, and everything was a disaster from the start, but at least in the first few months, they responded! For over a year now, I’ve been reporting damaged panels by phone, by email, and nothing—no one responds! This week, I spoke again with the bank that financed me, and their response was, Meraki went bankrupt, and you lost the warranties. If you want to repair your panels, you have to pay. My electricity bill with Duke Energy is starting to go up because the panels aren’t working properly, and they’re threatening to take action against me if I stop making payments! Their solution is for me to keep paying for the panels, high electricity bills, and also the repair of the panels! I have no idea where to turn. I really want to cancel that contract because it was a scam in every sense! Typical of scammers—they create a company, offer services they won’t fulfill, then declare bankruptcy, and start another company under a different name, and so they keep deceiving and scamming, and no one does anything!