Review for Tesla Energy

Office location: 7200 S Montessori, Suite 110/120, Las Vegas NV, 89113

09/29/2025
Eric Viverito Las Vegas, NV

Solar panel customer support HORRIBLE

I’ve never experienced such poor customer service. I’ve been paying Tesla solar for usage even though the panels are not producing anything and have not been since August 2024. They won’t send anyone out and yet continue charging me monthly for the usage that is a usage estimate as they are not producing. Over the last year I’ve gifted Tesla over 1k in usage for leased panels with no benefit or offset on my electric bill. When I try to contact them via phone no one answers so I chat online and they just tell me to reset the inverter and it still hasn’t worked or fixed the issue.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 1

Year installed: 2025