Review for Solar Energy World

Office location: 14880 Sweitzer Ln, Laurel MD, 20707

09/26/2025
Ryan S. Ashburn, VA

Sell the dream, service the nightmare

*I'm in Virginia, but it's the Laurel, Maryland team we've been dealing with, as far as I know.* Sales team: Five stars. Permitting team: Five stars. Installation team and general project management: Zero stars. No organization, no warning before visits, no following instructions about when to show up, understaffed and overworked teams without the capabilities to do the job well and on time. First installation crew left trash everywhere, sloppy metal cuts on the scratched up roof skirt, couldn't figure out how to get a ground stake in, so they broke it off and left it, couldn't finish before dark, and there are still random shingles blowing off my roof three weeks later. Second installation crew was one electrician sent to follow up on the above issues, not enough to properly finish the job, left a a couple feet of broken ground stake buried in the yard, and showed up with no notice in the first place, massively disrupting our week. I'm left with a bitter taste on a huge long-term investment, with no escalation points provided by the team, so I'm leaving reviews to see what happens when customer service sees them.