Office location: 1961 Chain Bridge Rd, McLean VA, 22102
09/15/2025
Alex
Stafford, VA
Tesla is absolutely terrible at customer service. I scheduled a site visit for solar installation months in advance. The week before the scheduled visit, the rescheduled me with no explanation. I had already arranged a vacation day from work to be available and now I’m penalized for the extra day off and I have to take another day to reschedule. Tesla advisors communicate by text but they often don’t respond for days or even weeks to a query. Don’t go with Tesla!
System size (kW): 500
Year installed: 2025