Review for Northern Pacific Power Systems

Office location: 5600 Skylane Blvd Ste 104, Santa Rosa CA, 95403

09/12/2025
Kate W. Saint Helena, CA

Outstanding experience!

We cannot say enough good things about our experience with Northern Pacific Power Systems (NPPS)! Like most homeowners we tried to do our due diligence when we embarked on this project, and we ended up meeting with three companies. Two of those were standouts, but what ultimately tipped the scale for us was our initial meeting with Tory, our energy advisor with NPPS. He was detailed and thorough and presented not only a system that met all of our energy requirements but it was also aesthetically the most appropriate for our home! I had literally asked the prior two companies to put all of our panels on our back roof and was told that it was NOT possible as we would sacrifice too much production. Well, enter Tory who opens up his design proposal and had designed exactly what I wanted and had all the science and math to back it up! We were sold and our interaction from there forward was spectacular- the process is complicated and takes a few months but their team has it mapped out to the tiniest details from day one. Every once in awhile we’d think, “oh when does x or y happen?” And we could open up the very first email they sent and find the timeline and explantation. And if we needed information, they answered the phone and are just the nicest, most helpful people, including Adaggio and Caitlin. Our installation was coordinated by Devin, who made it simply seamless. His crew of installers, led by their electrician Colton as well as Zachary and Juan, were so efficient and skilled, we barely even knew they were here! Overall, it was a super busy time for NPPS and we felt like we were their only clients in the world. That’s tough to do even in the best of times and our system is incredible-we are very happy customers!