Review for Momentum Solar

09/12/2025
Momentum bad Belchertown, MA

Very slow process and bad customer support

Absolutely do not recommend. The process has been incredibly slow, and I've been getting constant runarounds. My appointment has been rescheduled multiple times, pushing it back by three weeks. Each time I called, customer service would promise that a technician was coming "tomorrow," but they never showed up. When I finally asked for a reason, the representative said, "I just let you know we are rescheduling, I don't know what happened to the technician." This lack of communication and accountability is completely unacceptable. I would strongly advise against using this company if you value your time and expect reliable service.