Office location: 1212 North Post Oak Rd, Houston TX, 77055
08/26/2025
Dr V
New Caney, TX
These people are the absolute worst I have been waiting on the completion of my system for literally weeks now, initially when they showed up for the installation is when we learned that it would not be a complete install because batteries were out of stock. Who does that? They were more interested in securing our business than making sure we were going to be satisfied. We were then told that it’ll be a week before completion would happen of course we agreed
System size (kW): 1
Year installed: 2025
Freedom Solar Power reply
08/28/2025
Hi Dr V, Thank you for your feedback. We understand how delays can be frustrating and appreciate you sharing your experience. While certain components, like batteries, can occasionally be impacted by supply chain challenges, we do our best to communicate timelines and set accurate expectations. We value your business and want to make things right, but we can’t find your name in our system based on your SolarReviews profile. Do you mind emailing us at customerservice@freedomsolarpower.com with the name and address your system is under? We would like to communicate this to our leadership so that we can improve further customer experience going forward.