Office location: 100 Great Meadow Rd Suite 205, Wethersfield CT, 06109
08/20/2025
Heidi
Windsor, CT
I was quoted a price at the start of installing solar, once installed I was told a different price which was substantially higher! My sales person never communicated anything to me even after leaving several messages with him. Customer Service is fine but they also reached out to my sales person to call me, still nothing. It also took 7 months before solar was turned on. Very disappointed any Im trying to get panels removed! Why would I agree to a price thats more than my actual electric bill?
System size (kW): 18
Year installed: 2025
PosiGen Developer LLC reply
08/21/2025
Thank you for sharing your experience, Heidi. We are truly sorry for the issues you've faced with your solar installation.
We want to sincerely apologize for the lack of communication, and we understand your frustration.
We have already escalated your case to our dedicated Customer Solutions team. Someone from that team will contact you shortly to review your account, address the pricing issues, and work toward a solution. We appreciate you bringing this to our attention and will do everything we can to make this right.