Review for Palmetto Solar

Office location: 5470 Oakbrook Pkwy Suite H, Norcross GA, 30093

08/19/2025
Connie Perry, GA

Customer service is horrible. It’s hard to understand agent. I ask to speak to a supervisor but they won’t let me. I’ve called 5-6 times with no response yet. They keep telling me to wait up to 48 hours for a technician to call me back. I wait and then call back. That’s why I’ve called so many times. I tried calling today and asked to speak to a supervisor and was told they were not in. I’ve read many reviews with the same problem I am having. It sounds like they need to hire more technicians. I wouldn’t use this company, too many problems. Go through the reviews with 1 star and you will understand.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 1

System price: $1

Year installed: 2023

Price include the Federal Tax Credit or incentives: Yes