Review for Meraki

Office location: 21 N New Warrington Road, Pensacola FL, 32506

08/16/2025
Spencer Tallahassee, FL

Don't Do It!

I had solar panels installed by Meraki back in Dec. 2021 here in Tallahassee. My salesperson's name is Mark Chambers. starting in 2023 - 2024 I noticed a decline in productivity. I called/emailed Mark several times, and he could just ask for a copy of my Utility bill. But I would get no response except, "Your just building up credits." Well, it just go worse as time went on. I checked my output a few weeks ago and found that they panel stopped producing in Aug 2024. It seems really off that this is about the time they supposedly went into a partnership with Freedom Forever. All calls to Meraki now go unanswered and no one gets back to me. I have called Freedom Forever, and I get an AI answering service and never-ending hold music. I still owe around 20,000.00 for the loan on these non- functioning panels. These business practices are deplorable, and this company needs to be held accountable. If this is not resolved soon, I will be calling my lawyer. I have filed complaints with the BBB, Dept. on Agr. and Consumer Services, and the State of Florida Attorney General. This is beyond frustrating.