Office location: 80 Clark Dr, Berlin CT, 06023
08/13/2025
Shonda Martinez
East Hartford, CT
From June through August 2025 — the most critical months for building solar “energy banking” credits to offset winter bills — my system from Momentum Solar produced virtually no energy. This was not due to weather or anything I did — the system simply wasn’t functioning. Because of this downtime, I was forced to purchase all of my electricity from Eversource at full grid rates, which cost me significantly more than expected and wiped out the summer credits Momentum Solar highlighted as a key benefit when I signed on. When I reported the issue, the company denied responsibility and refused to provide any compensation for the lost production or the additional costs I incurred. Their lack of accountability, slow response, and unwillingness to make the situation right have left me regretting my investment. Solar is a major commitment, and customers should be able to rely on their provider to stand behind their product and promises. Based on my experience, I cannot recommend Momentum Solar.
System size (kW): 60
Year installed: 2024