Review for Bright Planet Solar

Office location: 5 A Street, Auburn MA, 01501

08/12/2025
Scot Belford Sr Chepachet, RI

STAY AWAY FROM THIS COMPANY!!!

Took them 6 months to send someone out to repair 6 panels that were not working. I was told they were all working then when ai checked the app it showed that the 6 panels were STILL not working. Called and spoke to 2 different supervisors, Matt Gubler and Chad Melina. Both told me exactly what I wanted to hear. Both said the company would reimburse me for my payments for the months that the panels did not work. Both said they would get the 6 panels fixed. I NEVER received any reimbursement payments nor did anyone come out to repair the 6 panels. When I reached back out to Supervisor Matt, he said Upper Management is not willing to address this issue and that he has done all he can. Now almost a year later, nothing has been done. DO NOT DO BUSINESS WITH THIS COMPANY!!!