Review for Freedom Solar Power

Office location: 8350 Parkline Blvd Suite 20, Orlando FL, 32809

08/02/2025
Joe R Saint Petersburg, FL

Major issues during entire process

First things first!!!! Look at the reviews on Google. They give people a discount on price to make a review before instal! Most reviews do not even have the completed project. Was just sales portion to get a “discount”. Second: The sales rep will give you a rough design. Once the general idea is agreed and you pick out what you want, they send off to designers, who are are suppose to call you to accept the final design, which according to website even is suppose be 3 calls of no return call or answer, then they submit. Once they sent final design via email, I immediately (within minutes) replied no due to concerns I had which I had expressed to sales guy. Not only did design person not call me, he ignored my email I immeadiately sent to him and submitted the final design for permits anyways without my permission. Manager had call me to fix the mess. Third. Freedom told me permits were filed June 30. Have not heard anything since. I decided do digging and reached out to my city… who said freedom did not complete the permit process as of today, August 1. This whole time I been promised install before end of year to get federal subsidy…. But they havnt even finished there portion permit. The emails and daisy chain of screw ups with freedom I have is insane. Have all the texts and emails from bribing me with a discount for good review to design errors and permit issues. Worst part is, if you call any of Florida offices, I’d be shocked if they answered or called back unless it’s sales.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 11000

System price: $66,000

Year installed: 2025

Price include the Federal Tax Credit or incentives: Yes

Freedom Solar Power reply 08/08/2025
Hi Joe R, Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these concerns to our attention. This is not the level of service we aim to provide. We take matters like communication, design approval, and permitting very seriously, and we would like the opportunity to review your project in detail and make things right if we have not already. However, we’re unable to locate your information in our system based on the name listed on your SolarReviews profile. Do you mind emailing us at customerservice@freedomsolarpower.com with the name and address your system is under? We look forward to hearing form you.