Office location: 5112 Departure Drive, Raleigh NC, 27616
07/30/2025
not super happy
Durham, NC
The installation was ok, quick but problematic to find the time. The system works ok, but the reporting function loses connection to the internet repeatedly and does not reconnect. I find this frustrating since every other device I have connected does that. They apologize but don't seem to have much sympathy for a person having to stand outside in the blazing heat. At least I can use my phone to do it and not have to go outside. THe other big issue I had was them telling me critter guards were not necessary. However Pigeons got under my panels and made a mess, Get the critter guards
System size (kW): 12
Year installed: 2023