Review for Pure Energy Inc.

Office location: 18847 Redland Road Suite 100, San Antonio TX, 78259

07/30/2025
LLaRosa Keller, TX

Pure Energy was less than upfront when they sold us our solar system. They said they would take our panels down and store the panels when our roof needs repairs because of a hail storm. They did not mention there is a huge fee and no they do not store the panels. Our system currently has an issue. It is covered under warranty but thus far it has taken more than 6 weeks to just schedule the repair. We will see if the repairs are completed at that time. Because of this technical problem. We are not receiving credit for any of the power we are generating. In hindsight getting solar was a big mistake.