Office location: 16720 Marquardt Ave, Cerritos CA, 90703
07/11/2025
Whit Miller
Laguna Beach, CA
Better Earth Solar caused repeated roof leaks and visible structural warping after installing panels on my home. It took over 10 service visits to stop a leak—and now that the roof is visibly bowing, they’ve refused to explain or take any accountability. Their team stopped responding entirely after I asked for supporting documentation. Even the CEO ignored my escalation. Their communication is chaotic, their customer service is nonexistent, and their installation caused real, lasting damage. I’ve hired a structural expert and am pursuing legal action. Avoid this company at all costs.
System size (kW): 8
System price: $30,000
Year installed: 2020
Price include the Federal Tax Credit or incentives: Yes