Office location: 501 Bitritto Way, Modesto CA, 95356
07/02/2025
Chiflado
Tracy, CA
I had my solar panels installed by Honey's Air and Solar a few years ago, and initially, the experience seemed positive. However, I’m now facing a serious issue: several of the inverters have failed, and when I reached out to Honey's for support, I was told that it’s not their responsibility because the manufacturer, SunPower, went bankrupt. This response is extremely frustrating and unacceptable. I didn’t purchase the system from SunPower—I purchased it from Honey’s Air and Solar. They recommended and sold me this system, and now that it’s failing just a few years later, they are refusing to take ownership or help resolve the issue. I trusted this company to provide a reliable product and stand behind their work. Instead, I feel abandoned as a customer. This kind of service completely undermines any confidence I had in their business. Buyers beware: If something goes wrong with your system down the line, you may be left on your own—even if you spent thousands with this company. I regret choosing Honey's Air and Solar and would not recommend them to others based on this experience.
System size (kW): 9.1
System price: $40,000
Year installed: 2017
Price include the Federal Tax Credit or incentives: Yes