Review for Rack Electric

Office location: 153 NW 16th Street, Boca Raton FL, 33432

06/19/2025
Dr Mike Wagner Miami, FL

A long way to solar satisfaction

Kyle Klingsiesen and Rack Solar have saved us from a system shutdown. Here's a brief version of our "journey." We purchased our solar system in 2022 from a company that went slowly out of business, and for an entire year we were in limbo. Finally, a company called Solar Edge picked up the pieces and we finally had our 25-year warranty back in place. Meanwhile we purchased battery backup because our power company simply was unreliable - and at the most inconvenient times. Shortly after we were finally happy with our system (2025) - the whole thing shut down. Our $70,000 system didn't work. Enter Kyle and Rack Solar. Kyle contacted Solar Edge for us, and together with them, found that our Solar inverter had gone belly up. He asked them to replace the damaged parts for us. After two months, many called to them, and plenty of angst caused by their delays, Kyle (the real hero here!) had the very slow Solar Edge company deliver a new inverter to us, and in one business day- Kyle and RACK had it installed, and us up and the system working again.