Office location: 240 Progress Suite 100, Irvine CA, 92618
06/06/2025
Kevin O.
Hacienda Heights, CA
OC Solar in Irvine, California - The BEST customer service in the industry with the BEST price!!! The level of customer service, quick responses, and attention to the details really made this entire process smooth and stress-free for me and my wife! I was considering going solar since late last year in 2024 and finally took the courage to starting calling for quotes and information earlier this year in January 2025. I contacted five (5) solar companies in total comparing prices, customer services, response time, etc. and in mid-February 2025, I finally settled with the best which is OC Solar and have no regrets at all!! Since my first initial contact with OC Solar’s Sales Consultant, Mr. Sean Shively, to the final phase (completion), this process has been an extremely smooth and positive experience. From the point of me signing the contract agreement and making the initial deposit to the final payment (on June 4, 2025), the OC Solar team have been over-the-top wonderful and helpful! Sean has been and still continues to be extremely informative, patience, supportive, and professional! On many occasions, I have asked Sean silly questions and/or concerns relating to my solar system (26 panels with 10.92KW) and Tesla Powerwall-3 (2x) batteries where he would answer all my questions and concerns and encourage me to continue to ask more questions…showing his professionalism! Overall, the best things about Sean is his honesty and response time to my hundreds of questions, usually within minutes of me emailing him the questions, updates, and concerns…even on weeknights and weekends, AMAZING! With the constant communications and follow-ups, this put me as ease as I know I have someone on my side and corner as friend instead of a Sale Consultant just trying to close a transaction. I was so happy with Sean and the OC Solar team that I quickly referred my best friend who was also getting a solar system (same time with me) with another company to contact Sean for a quote. After my best friend spoke with Sean and got a quote, he quickly switched over to Sean and OC Solar and did not regret it at all. His system (25 panels) with one (1) Powerwall-3 was installed, completed, and made the final payment as of June 3, 2025. The best part was OC Solar also assigned a personal consultant, Ms. Gaby Ostos, who was and is still on standby to further assist me with other matters and questions. Gaby would conduct weekly follow-ups and check-ins to see if everything was going smoothly and if I have any questions. Overall, I’m extremely happy with the solar system and customer service that I got from Sean Shively, Gabby Ostos, and the OC Solar team. I know I got the best deal and product possible in this current market after contacting four (4) other companies and selecting OC Solar at the end…thank goodness! I HIGHLY recommend anyone to contact Sean Shively with OC Solar for a quote and you will not be disappointed!!
System size (kW): 10.92
Year installed: 2025