Review for Purelight Power

Office location: 541 Parsons Drive, Medford OR, 97501

05/16/2025
Chris Bend, OR

1 year review total lies

We signed up with Pure Light Power based on what the sales person laid out. He totally dropped the ball. We get the 2nd phase and the new person has no idea what sales person promised. We always wanted our main house included in solar calculations. Come to find out sales person did not. So back to calculations of how many panels will need to add house. Since we were added we asked how many would be needed if we cover an EV plug. Assuming they are factoring in hypothetical EV usage since this would not be included on our past year electric bill. Its a year later and we have had to pay for electricity 3 months in a row and have only used the EV charge 5x. My assumption is they will have to add more panels. Nope, assessment comes back we are with the 90% of what they promised. I push back because we didn’t use the EV charger so if we had their calculation would be too low. We’ll see how this turns out, but bet is they charged us for 3 extra panels ($8k) with no thought to would this really cover using the EV usage. Bottom line there are better solar company’s in Bend to use.