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Yorrick of Greeneville TN, over 1 month

Had received bids elsewhere which were unsuitable, one out of Knoxville sent up red flags, with immediate distrust/slimy...gave high bid, premium prices for install and equipment not up to my standards/requirements, and sales person was arrogant and high-pressure. Ian Huddleston with Greene Tech Renewable Energy was the exact opposite. First contact/meeting was impressed with knowledge, experience, presentation and bid/equipment to be obtained high quality, with excellent and professional bid for complete install. Performed solar audit on rooftop with proper software to evaluate and verify site suitability. Our install situation NOT typical...two 200 amp services were first updated to single 400 amp service meter/drop with two disconnects/service panels. Installation completed with high attention to detail, and thought given to final appearance and outcome. Ian's team's work is absolutely up to the high standards I hoped for and expected. There have been issues, but each one has been investigated, with contact made with SolarEdge support to ensure all is correct and to figure out how to rectify situation, and Ian has been responsive and out on site to make sure system performs as expected, despite the issues encountered. Even typical installs may have issues, ours being unique had unique problems that needed attention, and we have been extremely pleased with GTRE's desire to be sure we are happy with system, and they are happy with system, and that it is performing as it should be.

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Jim Jamestown TN, over 1 month

Operations Coordinator and technical consultant was very responsive. Some minor problems with installation. We are very remote and being 3 hrs out LightWave corrected the problem immediately. System has been up and running for approx 4 months. I also contacted their Marketing Manager Grace with insight to their portal for monitoring my system online and she was very helpful. I would recommend LightWave to anyone looking for Solar capabilities. Jim Jamestown TN

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Jarod Dodds, 2 weeks ago

First- they didn’t send the crews out with proper equipment to install my 77 panels and dig a 150’ foot trench from my barn to my house. If it wasn’t for the scissor lift that I allowed them to use they would have had to carry 77 panels 15’+ to the top of my barn. Also, the electrical design was not the one we had discussed. I had to saw cut my own walkway and replaced concrete because the “electrician” couldn’t get the pipe pushed through. They sent 2 guys to hand dig a 150’ trench from my barn to my house. The conduits were ~6” from the side of my barn then kicked into the panel boxes. The majority of the conduit was less than 8” in the ground. I had to have them come out 4xs to re-dig the trench and backfill properly. The last time they came out they filled the trench with play sand they had bought from HomeDepot. It cost me over $500 to remove the material and backfill the trench. Including putting down new sod. The envoy system that communicates back-n-forth is constantly going in and out of service. I have reported it 2xs already and they have yet to send out a technician. My system was installed December 2020 and it took well over 2 months to get it turned on. My install kept getting rejected because SunPro sent in the wrong pictures and system information to CenterPoint so it was denied. 3-4xs. I was told they were going to cover a couple months of my old electric bill and the cancelation fee but I have yet to see a check from SunPro. I have a 77 panel 100k system and got a $1.50 install. I do NOT recommend this company. As of March 30, 2021 I have yet to my system running and communicating the correct way. 4 month install and counting.

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Anonymous, over 1 month

We needed a new roof; and GES Solar were professional, easy to work with, their price quote was exactly what they charged, and much cheaper than other companies.

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Melissa, over 1 month

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Anonymous, over 1 month

Krebs Ventures/Construction Art worked with me on a very large government project and I couldn't be happier with the outcome!

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DeLee Johnson, over 1 month

The guys at AEG solar based in Little Rock do what they say and follow up keeping their word. They are extremely explanatory making sure the information they give is well understood. They have gone above and beyond the extra mile for me and I'm sure they will for anyone who hires their services. John, Jaimin & Kevin are not only true to their word, they are very personable and fun to talk with. They do an impeccable job as well!!

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Longo, over 1 month

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Eric C. in Central Illinois, 1 week ago

Powerhome Solar has raised my concerns of potential unfair, deceptive, and negligent business practices with me here in Illinois. I am worried that other customers may not have the equipment they were promised in their contracts and project plans. A Powerhome Solar install team arrived as scheduled for my install. Because of my curiosity, personal observations, and a desire to have a list of equipment, model numbers and serial numbers for my homeowner’s insurance, I discovered that Power Home Solar installers were going to install older, discontinued, poorly stored, improperly transported and lower performing SILFAB 310 and SILFAB 320 panels on my roof instead of the newer SILFAB 330 series panels which I signed a contract for and paid for through a loan that Power Home arranged with a financing company. Powerhome Solar is an approved vendor through the Illinois Adjustable Block Program (ABP). Powerhome Solar was required as an approved vendor by the ABP to provide me with a brochure upon first contact and a disclosure form packet which was intended to protect Illinois consumers by raising awareness and provide information allowing a consumer to make apple-to-apple comparisons between vendors and reveal other important and relevant facts prior to signing any contracts and commitments. Powerhome Solar apparently misinformed me that I would receive all my Federal Tax Credit (FTC) in the next tax season. I asked my tax advisor for clarification, and I learned that the FTC does not necessarily work the way described by the salesperson and customer care for Powerhome Solar. Why did the finance company write into the contract that they expected the total amount of my FTC to be paid to them within 17 months if the when the FTC depends upon each person’s situation and could take up to 5 years to receive? Based upon the totality of the circumstances regarding my experience with Powerhome Solar, it appears that Powerhome Solar has been potentially negligent in their business practices, deceptive during their interactions with me and they possibly have systemic issues with their warehouse operations in Chicago, IL and their customer care departments. After all the numerous issues and concerns I experienced with Powerhome Solar, there is the appearance that all Powerhome Solar needs to do is to claim plausible deniability and deniable accountability for their actions. Powerhome Solar has totally dismissed my incidents as unintentional or accidental mistakes and they claim to have addressed it internally. Check your equipment and get an invoice with models and serial numbers prior to the installation on your roof tops regardless of what vendor you choose. Check with your state agencies to see if there are consumer protection steps put into place that will protect you prior to signing any contracts or commitments. Fortunately I took pictures, video and have documentation pertaining to my experience with Powerhome Solar. Thanks.

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Richard, over 1 month

Let them into my home and it was a ride from day one….When the sales rep arrived at my home he offered a free estimate. (sounds good), but it required a roof inspection (sounds reasonable) so I agreed. But he was adamant that I sign “an authorization to inspect” on the spot. It was late and I really just wanted to start my night, but sure… (thinking it was a one page release). Nope… it was a full on engagement contract. **red flag #1**; I’m too tired to read this and, as I never sign without reading, it would have to wait - so I tell him to email it to me and I’ll loop back tomorrow. He didn’t like that answer, so he reiterated (multiple times) that it was nothing more than an authorization to inspect the roof and if I don’t sign it, he can’t schedule the inspection. **red flag #2**; I took another quick look at the multi-page engagement contract and said, “Then I thank you for your time, but I’m not signing something without reading it and I’m not reading it right now”… he persisted to the point I was near showing him the door (**red flag #3) when he decided to call his manager **red flag #4**; his manager essentially repeats the same thing over the phone, but added “you can cancel after the inspection if you decide to not move forward – no questions asked”. Now -- That’s some timeshare nonsense that I have zero interest in participating in.… **red flag #5**. I repeated my position but guess that my tone made the point, so he committed to send them via email. As agreed, we got the document via docusign but after reading it – as I expected – it was a lot more than an inspection authorization **red flag #6**. I had no intention of signing an engagement contract when I haven’t even received a site plan or a quote. Regardless, the inspection was done and we did get the site plan and then the proposal. We had a few questions, so some back and forth but at no time did anyone approve the project to move forward either verbally or in writing (at lease intentionally). A month later we get an email from SDG&E informing us that our application for interconnection has been received and it had Empire Solar’s (the would be installer) name on it. – what application? Who submitted an application? Sure wasn’t us. **red flag #7** at this point, there was zero chance Simple Energy or the installer (Empire Solar) were getting the deal and I knew the app would eventually die off without certain other steps that wouldn’t happen, so we simply moved on with the other providers. They looped back later so we told them we wouldn’t be moving forward with them – just to put it to bed cleanly. Two months later – we got a statement from a lending company informing us that we had a fully executed loan and that our first payment was coming due. A loan for a project that was never approved nor completed. Were getting it cleared up but i highly recommend that you stick to installers that have control of the process from start to finish to avoid the "not it!" conversation.

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Mosaic offers choices for solar financing. One loan is structured so that the monthly payment is lower than their existing electricity bill. The average Mosaic customer saves $30,550* over the life of the solar energy system, sometimes starting right from the time the system is energized. And when the homeowner owns their system, they claim all the savings, from the federal tax credit to any state or local incentives.

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We offer similar programs and pricing as the big Banks, but with the kind of personal attention that you won't get with a black box lender. Our team provides a level of interaction and dedication to problem-solving that is unique in our industry. We also have a consumer-friendly process with no prepayment penalties or other hidden costs.

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Founded in 2001 and headquartered in Salt Lake City, Utah, Celtic Bank is a privately owned industrial bank chartered by the State of Utah. Celtic Bank specializes in small business finance, helping business owners with working capital, expansion, acquisition, construction, equipment financing, renewable energy finance, real estate purchases and refinances, and more. Celtic Bank has ranked as one of the top ten SBA lenders nationally since 2013. Celtic Bank has a proven track record in a range of industries, including renewable energy finance, healthcare, gas station / C-store, car wash, hotel and others. Every business loan application is approached with a creative and problem-solving mindset, and we aim to structure tailored financing solutions that help our clients meet their growth objectives.