mike95490 | Mendocino county, CA | 01/28/2015
flawless, neat install in 2001, by Real Goods. Bought enhanced warranty never needed it.
Maximo | , PR | 04/16/2014
Battery or battery less xantrex units
Xantrex for PV direct installation might be a trouble product. however the hybrid units for battery systems are still the best out there in quality, durability and ease of installation
abideworldwide | 02/02/2014
Worse in the industry
Have had a Xantrex installed for five and a half years. The main board went out on it within the first year which was replaced by Xantrex under warranty. Now it's giving a generic "ground fault' error which is the generic error code for something's wrong with the inverter but no more detail than that although one thing we do know is that it's not an actual ground fault in the array or with the copper plates in the ground. The warranty expired six months ago and we're SOL on getting Xantrex to fix their POS this time. Five years is the worse warranty in the industry by the way. Most are at least twice that at ten years or more. The most reputable installer here in Austin, Texas says they have been changing Xantrex interters out regularly as those installed about five years ago are going down all over town. I would NEVER buy a Xantrex again and REGRET doing so five and a half years ago. I'm having to pay over $2,000 now to get a new and DIFFERENT BRAND inverter installed to get the array back up and running. Save yourself headache and money and DON'T buy a Xantrex!
Anonymous | 09/25/2013
The company is great, friendly service and excellent knowledge. Unfortunately I got a bad inverter (Xantrex) which was a hassle to replace and if I had a choice I would NOT go with a Xantrex inverter. They had to upgrade my home electric service and they did an EXCELLENT job on that. One other suggestion would be to add the extra hardware to increase the height of the panels from 3 to 6" so debris can be removed more easily from under the panels. All in all an excellent company and the solar panels have functioned great and decreased my bills 30-50%.
Anonymous | 09/24/2013
The inverter has been replaced once and repaired once. Just waiting for the other shoe to drop:( I would rate this below average since the inverter is placed in the garage with ventilation.
Anonymous | 09/22/2013
no problems yet.
Anonymous | 09/20/2013
Shouldn't have let the salesman talk me into a smaller inverter and therefore a smaller system.