Schneider Electric
1650 West Crosby Road | Carrolton TX 75006Consumer Reviews of Schneider Electric Solar panels
The Install was easy, I am an IBEW electrician. The system manual is not the easiest to understand. I installed Oct 2018.
Jan 2019 called for tech support. They have started a Web Form Tech Support system. When I completed the form, all fields filled in, the form would not submit. Tried numerous times over two days.
Call my retailer Alt-E and they said they had received numerous complaints about this tech support system and have no real answer to get me connected to Schneider Tech Support.
The Result - as of today, Jan 5, 2019 There is effectively no tech support of Schneider Electric Inverter/Chargers.
Walter in Indiana... read more
I have 7 Conext-CL 25 kW grid tie inverters installed for almost 2 years reliability is terrible. When cold weather hits they Arc fault and then permanently fail; we had to replace one unit more than 3 times. Takes several weeks to get back on line; at times we have had 3 units down out once. Really crippling our production.... read more
The inverter has been performing as expected. This inverter has excellent load starting capabilities for 5 second, 30 second, and 30 minute times.
Company Description
Today, energy is at the heart of everyone's concern. More than ever, the current situation compels each and every one to achieve more while using fewer resources. Global specialist in energy management, Schneider Electric makes energy safe, reliable, efficient, productive and green. How? Simply by making energy visible and giving you the means to act to optimize its consumption.
| Year started: | N/A |
| Year started renewables: | N/A |
| Licenses: | N/A |
| Other Certifications: | N/A |
| Other Industry Associations: | N/A |
| Last Updated: | not set |
Inverters - Products
Inverters Available from:
11 Reviews
Conext XW+ 5548
Type: Other
Reviewed: 01/05/2019
The Install was easy, I am an IBEW electrician. The system manual is not the easiest to understand. I installed Oct 2018.
Jan 2019 called for tech support. They have started a Web Form Tech Support system. When I completed the form, all fields filled in, the form would not submit. Tried numerous times over two days.
Call my retailer Alt-E and they said they had received numerous complaints about this tech support system and have no real answer to get me connected to Schneider Tech Support.
The Result - as of today, Jan 5, 2019 There is effectively no tech support of Schneider Electric Inverter/Chargers.
Walter in Indiana... read more
Schneider inverters have TERRIBLE reliability
Type: Other
Reviewed: 04/15/2018
I have 7 Conext-CL 25 kW grid tie inverters installed for almost 2 years reliability is terrible. When cold weather hits they Arc fault and then permanently fail; we had to replace one unit more than 3 times. Takes several weeks to get back on line; at times we have had 3 units down out once. Really crippling our production.... read more
Review added by Mountaindogs
Type: Other
Reviewed: 01/18/2018
The inverter has been performing as expected. This inverter has excellent load starting capabilities for 5 second, 30 second, and 30 minute times.... read more
Review added by Stewey
Type: Other
Reviewed: 12/18/2017
Sophisticated and rugged. We especially like its high (70C) temperature rating. And, in our case, this unit handily integrates the battery bank, solar charge controllers and, if present, generators.... read more
Review added by 18porcupine
Type: Other
Reviewed: 05/22/2017
Too soon to really comment on the inverter but no problems are obvious and everything including devices like computers run well.... read more
Review added by nvn
Type: Other
Reviewed: 04/06/2017
Humming its heart out day after day. Supposedly very solidly reliable as seen on internet review. Recently i added a second inverter to maximize the efficiency.... read more
Top notch equipment & Service
Type: Other
Reviewed: 11/10/2016
We have installed many On-Grid with Battery Backup and Off-Grid systems using the XW line of inverters, over the course of 5 years. Support from Schneider has been better than ANY other manufacturer we have encountered. If anyone is having trouble with their Schneider system, it is because their installer either did not configure it properly or did not size it properly.... read more
Combox
Type: Other
Reviewed: 01/28/2015
For tweaking consumer gear, you need either the SCP or the Combox. I have both, and strongly recommend the new Combox over the SCP.... read more
We have had no problems with many invrters installed
Type: Other
Reviewed: 01/23/2014
We have had no issues with multiple installations. Proper design and communicating proper operation of the system to the customer is key. I am very disappointed to hear about solar installers not giving the proper support to there customers. It gives everyone in the solar industry a bad image when most do a great job.... read more
Does not react well to changes in electricity usage
Type: Other
Reviewed: 09/27/2013
I have been very disappointed with the inverter. It just has a rough time managing changes in power usage in the house. Also, their customer service tries to be nice but most of the times I've reached a representative in regards to an issue, the representative cannot figure out the issue or resolve it.
I am hoping all lasts well for the 25 years it is supposed to last, but I won't be surprised if it doesn't.
I have very much enjoyed seeing my average electric bill dip from over $300 per month to $100 per month. And, I am glad that my family is trying to live "greener" but I am not confident with the solar companies. We have received *HORRIBLE* service from the person who installed our solar hot water heater. The solar panels work well, but you need guidance in working with the battery system.... read more
