Trinity Solar

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Updated: 14 March 2026
Installer

Installing solar since 1994

Trinity Solar logo

3.19 from 299 Reviews

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Trinity Solar reviews


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22

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21

Breakdown of consumer reviews

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Latest good review thumbs up

J. M. | Bethel Park, PA | 05/01/2026

It ACTUALLY didn’t cost me anything.

I didn’t believe him at first and after reading the agreement myself, it’s true! I’m so excited to get solar, their referral program is awesome too, I know people who got their checks!

Latest bad review thumbs down

Johnathan | Hampton, CT | 05/05/2026

I do not recommend this company. I am sad that I had to deal with Trinity Solar every time they come out something else is damaged from them and stuff comes up missing around the yard. Had to get my roof done the second time also because the first time they fucked it up. Not good I gave them the benefit of the doubt and it just keeps getting worse as we move forward.

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Johnathan | Hampton, CT | 05/05/2026

I do not recommend this company. I am sad that I had to deal with Trinity Solar every time they come out something else is damaged from them and stuff comes up missing around the yard. Had to get my roof done the second time also because the first time they fucked it up. Not good I gave them the benefit of the doubt and it just keeps getting worse as we move forward.

J. M. | Bethel Park, PA | 05/01/2026

It ACTUALLY didn’t cost me anything.

I didn’t believe him at first and after reading the agreement myself, it’s true! I’m so excited to get solar, their referral program is awesome too, I know people who got their checks!

John Emanuele | Wappingers Falls, NY | 04/30/2026

Salesman

Brian M. Was my salesman and truly did a great job from the beginning to the end. To this day I still speak with brian on any question I might have,he truly is such a assist to your company and knows his job. I highly recommend brian to anyone I come in co tact with. Best regards, John Emanuele

Steve Katz | New Castle, PA | 04/18/2026

Don't do business with Trinity

I have been waiting for over a year for Trinity to turn on the solar panels they put on my roof. It took Trinity a year before that to actually put them there. The original contract was lease meaning no out it picket from me. Trinity changed finance companies three times in the year I have been waiting. Three times they wanted new signed forms. In that time three different Trinity employees told me to use them as my sole contact with Trinity because Trinity bombards you with calls and demands from many different areas codes and no one keeps any notes so you have to go over the problem with them ad infinitum. All three of these "contacts" ghosted me. When they did this a fourth time I refused to sign. I switched the deal to a cash sale. After dozens of broken promises to turn my panels on so that I get the electricity get wanted full payment before they would even contact my electric company to turn the panels on. I refused full payment and demanded a $1000 holdback until the panels are working and I can verify it. Stupid me. I paid the invoice less the $1000 and once again all I have is another in the long line of broken promises. BTW, Trinity is now in bankruptcy so soon all their warrantees will be worthless. Avoid Trinity Because Trinity was either unable or unwilling to perform under the lease contract

Tom Doe | Tyngsboro, MA | 04/06/2026

phone support sucks

no matter when you call no one ever answers.they say they'll call me back lol. that's code for telling me to go frig myself!!! my system hasn't worked since sept. 2024.

JAY | Farmingville, NY | 03/23/2026

WORST ROOFING EXPERIENCE EVER

The roofing portion has been the worst experiece ever. From nail pops coming through the inside of my roof, to skylights not being unlocked to opened causing the sidewalls to be cracked , to leaks after it has been a complete mess. How do I even begin…… the Crew that came didn’t speak English. So here I am paying 23k plus for a product, and I have to instruct people on how I want it done. They weren’t unlocking the skylights the correct way to get them open so they started cranking on the windows and cracking the sidewalls. How about let the customer no they need to be unlocked? Or even come inside to do so? My furnace piping was taken apart and couldn’t be put back properly. If I had gas me and my family would be dead. My furnace cap , and fireplace cap was damaged and had to be replaced. Leaks after the roof was done. With a dumpster in my driveway guys leaving garbage everywhere on my grass, nails all over the driveway, grass sidewalks. Literally a fucking mess. This job was suppose to be done 2025, and literally today there’s someone in my bathroom fixing walls for the damages leaks causes. I was excited to get my roof done, but this was the worst fucking experience ever. Only part of it that was smooth was the solar job. My work was in Farmingville, Ny. The rep who signed me up was good. Young kid at Home Depot. Ryan the representative who came to set the job up was good. Everybody else can’t say the same. The roofing guys Frank and Dan really not happy with. For the owner to this company please look at the text messages, videos , and pictures that were sent back and fourth of everything that Happened with this job PLEASE before I go another direction. Communication also fucking sucks with this company. Communication is really bad. The only thing that is good is when they want your money they always on time with emails and messages . Funny how that works. How about try to make your customer happy. Your company messed up not me correct. Try a courtesy route. I work for a big organization and recommendation reputation will be none on my end if something don’t come out of this.

Glen | Adams, MA | 03/15/2026

My sales rep Allie did an outstanding job and was my go to person during the entire process. The only minor complaints I had were the panels were not same size as originally contracted , therefore one was put on opposite side of roof as the others.The other small issue was contacting the right person at Trinity, very compartmentalized. During the process this was somewhat alleviated by the 2, supervisors Alex and Nick who visited the site and gave me access to them personally.Finally they promised to get the system completed by the end of the year which they did.I am satisfied with Trinity and would recommend them and these individuals based upon my personal experience.

Randy G | Vernon Rockville, CT | 03/14/2026

Very professional throughout the process

I met Paul Curylo through a client of mine, Paul was courteous and professional every step of the way as we worked through to a solar solution that fits our needs. He had great attention to detail, repeatedly asked if we had any questions - when we did he always answered knowledgeably based on his experience either during a meeting, phone call or by a text. Once designed, they were ahead of schedule and demonstrated flexibility on installation dates at the last minute. Upon installation, two teams were dispatched including electricians and they were all done in three hours with everything across two roofs and 15 panels.

Highly Frustrated | Stoneham, MA | 03/13/2026

Terrible customer service

My system went down a week ago and their support is impossible to get a hold of. And when you do happen to get a hold of them, they say I can expect a call back in 48 hours regardless of the issue. Their customer support people are defensive and rude. I have a solar system that is not producing power and have no idea if/when I will get support. Highly frustrated and it's a carry on from the sales process. Really wish I had researched my options better when I decided to go solar and had seen just how bad their customer service is.

AmyS | Mc Donald, PA | 02/18/2026

Great installation with no interruptions

The team that installed our solar panels was very professional, courteous, friendly and respectful of property. They took off their shoes when entering the home and kept me advised of every step in the process. They somehow managed to get the job done in one day after we've had the biggest snowstorm in a very long time, as well as dealing with the freezing temperatures. I have and would highly recommend Trinity Solar to anyone interested. My point of contact has always been readily available for me by following up, asking me if i had any questions and responding to any questions I had. From the very start when they came around "door to door" until the final step, they have been great! Thank you Trinity Solar!

Frustrated Customer | Brookline, MA | 02/04/2026

High pressure sales tactics. Told things by the rep that were not accurate. Told by Trinity installers that other Trinity workers had done poor or incomplete work, creating many problems. Stunning lack of communication between customer service and other departments. Terrible lack of communication with sales rep and customer service leader, refusing to take or return calls. Alienated city inspectors. Install behind schedule. Connection more than two months behind schedule and counting. Using this company was a awful mistake.

mckenley | BayShore , NY | 02/01/2026

I want them to come take their shit off my house. These people are ridiculous. The panels don't work, I've been calling them nonstop, and nobody's calling me back.

Norbu | Southampton, MA | 01/30/2026

Would not use again

They got the job done, with regular prompting from me, including a new roof, which was great. The people they contracted to install the solar system were also great. The rep was very responsive when I contacted him. However, it took them nearly a month to turn the solar on after I had the PTO and the rep made me feel like I just didn't understand the system, which was completely wrong. They did not do their job to turn on the system, which they finally admitted, but I had to ask over and over. The rep got the job done in time which I was grateful for but I found him at times defensive and patronizing. There was also no follow up about how the system works and how to understand the monitoring system. I was left feeling like after it got installed, they dropped the ball.

Mark | Willington, CT | 01/17/2026

Deceptive!

First, when we asked about how our payments would work, the salesperson said that we would simply be paying the solar company instead of our utility company! Unfortunately, we now have a loan, and combined with our electric bill, we are now paying much more for our service than before the panels were installed!

Robert and Heather William | Wrentham, MA | 01/17/2026

Good solar installation experience

We were pleased with the ground mount installation during a rough time of year. The work is not yet 100% complete because weather has made filling the trench complicated. We liked every single crew member and the work done. The only issues at all were some intercompany communication that was a bit mixed. This only made for a slight delay because they needed heavier equipment than they first thought. The cost for us never changed and the work was done nicely. Now we just have to wait for 1 more town inspection and National Grid to do their part. The Concierge was wonderful. The communication with me was great.

William Reilly | Ronkonkoma, NY | 01/14/2026

William Reilly Ronkonkoma NY

To begin with it took 8 months to activate the system. I've lost track of how many times I've called and left message for call back ,only to have 90% of requests have no response. I have had system activated for 4 months. Not once has the system preformed as promised. After paying PSE&G the monthly charge and the $116 charge to Trinity, my bills have never been higher. I pay more for electricity now then I did without panels. This company is boarder line dishonest. If I could rate them a minus star I would. Stay away for this company. I'm embarrassed for let myself get hooked into Trinity Solar. Do not trust anything they feed you.

Dan | Mc Veytown, PA | 01/12/2026

Payment more than quoted

Received the coupon for the first payment and it's more than what we were quoted.. not sure why they are applying taxes to the bill.

Amanda Montanino | East Islip, NY | 01/09/2026

If I could give negative, I would

If I could give negative stars I would. We started out with a man named Matt, who had us sign the contract on the spot. He ended up going on some sort of leave, and the company never picked up his work. We tried calling for months. New Jersey would transfer us to the NY office, and literally would never pick up or return the 594086956 voicemails we left. Months after trying, PSEG emailed us saying that the application was being closed but ironically someone from Trinity tuned in and said no no no. So, even though this was far from the person we needed to speak to, I reached out to the finance person and requested it not be opened as we are done with this company. Finally a man named Dave called us to say sorry and do the sweet talk. Against our better judgement, we allowed the project to happen. It took MONTHS, and go figure yet again NO contact or communication from the Trinity team. We would have workers just randomly coming to our house. Fast forward, someone comes to our house on Christmas Eve to do something. Apparently, it was turned on then. I would have no idea until I followed up with Dave yet again. We begged, and pleaded to please just have communication. Dave promised up and down how he has his attention on our project, and will be hands on- EVERY single time I had to reach out to him. We are constantly told "this isn't how we do business" or the finance company went bankrupt. That is not the customers problem. Fix it in your office, and communicate with the client. This company has nice workers on the job site, but when it comes to the prep, and background work of the project there is no existence. If you go with this company, be prepared for it to take double time, empty promises, and for you to be the project manager as they do not actively do anything. Hopefully they go to a customer service class for ALL Long Island employees. And, if you need to get someone on the phone, don't expect someone to pick up, call you back, or anything along those lines. If we could go back in time, I would have chosen literally anyone else to do this project. Complete nightmare.

Bike-Ped Nerd | Wethersfield, CT | 01/07/2026

Very satisfied with the service provided by Trinity Solar!

Things were a little chaotic at times: the wrong solar panels were given to the installation crew on the day of installation, but the correct ones were delivered the same day so the installation was not delayed. The incorrect panels was not discovered until after the installation crew had already mapped some of the mounting brackets on our roof. The incorrect panels had different dimensions, so some of the the mounting brackets could not be used. The extra mounting brackets needed to be removed and the holes in the roof patched a few weeks later by a repair crew. That crew first came with the wrong color roof material and had to come back another time. When the repair crew came back, I did not know they were coming and the crew did not let me know they had arrived. Trinity was very good along the way about correcting their mistakes and apologizing for their miscommunications. Perfection is probably hard in their business, and they were WAY better with communication and mistakes compared to numerous independent contractors we've dealt with in recent years. We signed our purchase agreement with Trinity in September 2025. They did not guarantee they could finish installation by Dec. 31st - the deadline for tax credit purposes. BUT, they did get it done by mid- December, so we will be getting the federal tax credit. Overall, very pleased! Now I can't wait until the power company (Eversource) does their inspection so we can turn-on the system and start sending electrons out to the grid!!

Donnie S | Beaver Falls, PA | 01/07/2026

Its been a struggle with getting the solar installed due to the weather. The installers have been great. Its been a great experience so far and I will be glad once I'm up and running.

PW | Ivoryton, CT | 01/02/2026

Outstanding

We did a solar PPA and it was a great experience with Trinity! The sales rep was fantastic. He walked us through everything and was not pushy. Answered all our questions. It feels great to know that I am contributing to the grid and the need for electricity, and I am doing it with just the sun. And I will save a bunch of money, now and in the future. As our rep said, we will always have to pay for electricity, why not be less and clean. We were powered on in the late fall, but even with the shorter days, we have cut our electric bill. Can't wait until the summer!

Jacquie | Catonsville, MD | 01/01/2026

Staff harass potential buyers

12/2/25 neighbor Enrique who lives at 5929 Robindale Rd (Orellana father's last name) arrived home in a silver Acura with 3 black males displaying Trinity ID. Males walked in front of my home for 2 hours per ring, face timing home. Husband spoke with one male to see Trinity ID up close. Male harassed caregiver calling her a "N". This company is unprofessional and hires ignorant thugs

V Nauman | Bainbridge, PA | 12/27/2025

Great Job

Salesman showed up on time and prepared. Explained the benefits of solar without overselling it. Installers showed up on schedule, dug a ditch to run conduit and installed panels in a day. One of the hottest days of the year and the crew worked all day straight through until completion. The only glitch was waiting on the okay from the township inspector before we could activate the system , not Trinitys fault. Whenever I emailed Trinity for updates they responded within 1 day. Electric rates are only going to increase substantially, lock into solar if you can.

PT | York, PA | 12/23/2025

Solar installation

Installation of solar panels with Trinity Solar went smoothly. Panels were installed within 2 days and the crew was great. Communication was good regarding the inspections. We needed one additional grounding due to county requirements. It took about 3 weeks before it was inspected and I had to call to inquire when the inspection would occur—the answer, the next day. Communication could be a little better. Finally everything is up and running.

Christal Wentzel | Birdsboro, PA | 12/20/2025

Scam Scam Scam

Signed up with Trinity June 2024 went into service February 2025. Were told we would have 110% production output. We have paid $500 more so far with solar than without!! Our home get sun all day we are in the middle of a field. The production is not measuring up to their warranty at all. Stay away from these people!

George Romaka | Poughkeepsie, NY | 12/20/2025

We will know once the spring sun coes

We received all approvals in February. Service started on late October. We c as led Trinity to enquirer about battery. Somebody said $60000 which seemed high.

Ed | Greenville, PA | 12/19/2025

The installation went very well. The representative who came and explained the process was very good. Explain the process very well. The largest issue was with customer service after the sale very poor communications. The install took two days. Activation took nearly 5 months with very little feedback just excuses. I had to send messages to get any feedback. I had actually refered three other people two of them cancelled due to the time to turn on my units. I also lost all of the peak generation times. I believe there should be a penalty if not energized in 60 days after install. I cannot rate the performance as it has only been on two weeks

Ahmed | Providence, RI | 12/17/2025

Run away from Trinity Solar

I installed a 6 kW solar system with Trinity Solar, and the entire experience was extremely frustrating and unprofessional. The project took over 3 months to complete, far longer than promised. Communication throughout the process was terrible. My project manager, Spencer, rarely responded to calls or questions and showed little to no concern once the contract was signed. Appointment scheduling was a nightmare. At least four times, I was told a crew would show up on a specific day. I rearranged my schedule and even notified my tenants to provide access to other units—only to be canceled on at the last minute, or worse, no one showed up at all. Many times, I had to chase them just to find out what was going on. During installation, Trinity Solar replaced my electrical control panel. Later, when I had an electrician come to do additional work, he discovered serious safety issues: • The main power cable was loose and actually came out of the breaker during work • This left a live 120V high-voltage cable exposed, with no safe way to reconnect it • Further testing showed five additional circuit breakers with loose connections This was extremely dangerous and stressful, not just for me but for any electrician working on the system. At the beginning, Trinity Solar made many promises, but delivered very little. To make things worse, they ran the panel wiring directly across my roof in the most obvious and ugly way possible, clearly choosing the easiest route instead of a clean or professional installation. My roof now looks terrible. I asked them to fix this, and it’s been over two months: • First appointment: canceled last minute • Second appointment: no-show • When I contacted Jessica (Service Coordinator), I was told the issue “belongs to another department” and that someone would contact me • That was weeks ago — no one ever reached out All of this happened after full payment was made, which explains the complete lack of urgency or accountability. Now the system is technically running, but it is producing only 1.5 kW, which is less than 20% of what was promised. I paid $18,000, yet I’m still paying about 80% of my electricity bill. This feels misleading at best and a scam at worst. I have screenshots, photos, and documentation to support everything stated here and am happy to share them if needed. My advice: If you’re considering solar, stay away from Trinity Solar, or do not pay a single dollar until every detail is completed and verified.

babalou | Reading, PA | 12/10/2025

not very good

if they come to your door don't open it. they will say anything to make a sale. no help afterwards

Andy G | New Oxford, PA | 12/01/2025

So far so good

Installation was completed in one day and I think the installers did a nice job. The install crew was very courteous and they cleaned up after themselves pretty good. I waited about three weeks to get up and running and now we've been hooked up and making power for about 30 days. Although things have been pretty much "as promised ", I can only give 4 stars until I see that first bill from Met-ed to see if this really is going to work in my favor!

Steele | Harrisburg, PA | 11/26/2025

Disappointing

While told I wouldn't be obligated, Jason said I'd need to sign a purchase agreement and digitally photograph my driver's license if I wanted to see the numbers. When I told him I wouldn't agree to anything without seeing the numbers he texted back "best of luck, take care". It makes one think they want customers that are willing to blindly sign agreements. This after they have been in my home. It is disappointing. It would be great if there was a solar company was out there that seemed like they could be trusted... the numbers never work...

Anastasia W | Washington, NJ | 11/21/2025

Efficient Service, Great Sales rep and Project managers

Bill Dugan was the sales representative who showed me the benefits of solar energy at a low cost that will work for me for a very long time. Thank you for your guidance. Thank Yvonne Huff for being the point person of contact in regards to logistics and handling the project on the backend. Thank you to Rich and his team for coming on time to the house and being efficient with installation of the solar panels. The team did an excellent job and it was completed the same day. Overall I am very satisfied with Trinity Solar!

JB | Aliquippa, PA | 11/15/2025

Great job

The crew who did my house was very prompt and efficient. They completed the job in one day without a problem. I was contacted 2 days later to say the were installing an updated meter and did. I thought it nice they put the newest one instead of leaving a good 1st generation meter in. I’m set to have the final inspection next week and hopefully by the end of the month our power company gets it online. Great job on the installation. I’ll give ⭐️⭐️⭐️⭐️⭐️

Hidden Costs | Norwalk, CT | 10/24/2025

Hidden Costs

Don’t believe them if they tell you there are no hidden costs. They will pay for tree removal if it’s required for improved system performance but they will not pay for stump grinding and they don’t tell you that. Now I have to pay $750 to have three large stumps removed from my lawn. No hidden costs! Right!!!

Michael | Rosedale, MD | 10/18/2025

Terrible

Pretty incompetent company. It's been over two months since the solar panels were put on the roof, but due to their inability to work logistics and deal with BGE, the panels haven't yet been activated. Multiple "final" appointments have been rescheduled, come and gone, with misinformation and excuse after excuse. Would not do business with these %$@#%s again if we could do it over.

Mike A | Harrisburg, PA | 10/13/2025

Pleased with our results

The timeline for install was a bit long but we were warned it would take some time. Once they started the work was done quickly and efficiently and they cleaned up fairly well. We are now making solar and seem to be producing a nice amount of electric each day.

Robley Martz | Fayetteville, PA | 10/09/2025

Way to go!!

Our rep, Ed Scott came prepared and enthusiastic! He knew what we asked and represented your company well!! We like Ed. He kept us advised as we progressed through the process! Your install team was great! Friendly and very polite!! And we are very pleased with the results!! If I were to sum up the whole thing in one word, I would say "FANTABULOUS"!! thank you!!

Ray Theriault | Tuckerton, NJ | 10/09/2025

The absolute worst experience

I signed up in January of 2025 and completed all the paperwork. They finally installed in early May of 2025 and then I waited until the 3rd of October 2025 before the system was activated. During the process they gave many reasons for this. They told me that they were awaiting final approval from the electric company. Months later I called back and was told it hasnt been submitted to the electric company yet as they were awaiting paperwork from their leasing company. Each time I was told they would escalate my case. Now a few days after it gets turned on, the inverter will not connect to wifi like it is supposed to and low and behold, Trinity is blowing me off and wants nothing to do with assisting with this problem. RUN from this company, DO NOT give them your business !

Mike Donohue | North Kingstown, RI | 10/08/2025

A very professional and successful solar power installation

I can only say positive things about my experiences in installing solar panels to reduce my need to purchase electricity from Rhode Island Energy. I started working with Trinity's sales representative Bill Barrs perhaps 10 weeks ago. He came to my home, took notes on what I was looking for, answered my questions and returned within a week with a full proposal including what I would gain from panels and the cost. I never felt pressured. I accepted the offer. Bill and the Trinity team shepherded me through the local permitting process and set up the installation. John DiGioia and his installation team came in and set up the panels and the transmission systems and fully cleaned up the site and explained the next steps. They were great to work with. Now all we wait for is RI Energy to install the new meter and Trinity is keeping me in the loop on all that will be done to make that happen. Thanks Trinity Solar! My total experience with Trinity Solar

Tmbscripts | Long Branch, NJ | 10/08/2025

Great Experience

I had a great experience with Trinity Solar from start to finish. I was kept informed during the entire process from sales to installation. Now waiting for my city to s=inspect, but also kept up-to-date on that. Not sure of the system size (kW) but I received 10 panels.

Thomas | Slatington, PA | 09/28/2025

Trinity a great company

I want to thank the employees of Trinity Solar and particularly Cameron Foster for a great experience installing solar rooftop panels. Despite a setback involving a PPL transformer which Cameron and the Trinity team ultimately worked out the installation was efficient and professional. The concierge provided regular updates, and the installation crew met the highest standards.

TJS | Caldwell, NJ | 09/20/2025

PERFECT EXPERIENCE

Fast timelines and approval process. VERY clean install. No subcontractors, exceptional crew.

Denise Johnson | Plainville, CT | 09/19/2025

Very happy

WE are so happy that our solar is finally up and running and cant wait to see the savings.

Suzan Wetherhold | Fleetwood, PA | 09/08/2025

Read your contract!

In all my 50 years of home ownership I have never written a poor review and believe I have given Trinity every chance to connect with us to make things right but the company (minus one very conscientious employee, who kindly always calls us back, but has no authority in what we need) has disappointed us following a good installation. We knew we would need to replace our roof within five years of installation and upon asking what the cost would be to remove the panels, we, without hesitation, agreed to have the solar panels put on about 5 years ago. The removal cost was low enough that it would be worth it once we need needed a new roof. We should have been sure it was in the contract because now that we need a new roof, they are charging $6000 for the panels to be removed. Though there was one gentlemand, Zach, who assured us he would be the one to help us get this figured out, he has ignored all of our calls in the last month or so and our roofer is looking to replace our roof this month. I couldn't be more disappointed with their lack of communication at this point. We have been very respectful, simply asking them to consider that this price is significantly higher than their sales person (who does not work for the company anymore) had quoted us. I still hope to hear from them but we are losing hope.

DAVE SCHWARTZ | Ocean City, NJ | 09/04/2025

DECEIVING: DELETING 10 SOLAR PANELS OFF OF CONTRACT!

Just a heads up to review the details of the contract before signing. I had requested a cash discount to my representative, and they agreed to lower the price almost 15% from an agreed proposal 4 months earlier. I was about to sign the contract and noticed that they had deleted 10 solar panels from the agreement and thought I would not notice. That deletion of 10 solar panels would have cost me 25% more in electricity costs per month and not the agreed original amount of solar panels for our useage(41). Excuse was they are busy and to send over the original agreed price proposal including the agreed number of panels for our power usage. What? They don't keep proposal records! After a few days, regional or corporate office said they cannot honor the agreed price but would pay about $700 in permit fees. Ridiculous response and lost my trust going forward. BE CAREFUL THEY HONOR ALL NUMBERS AND STATEMENTS IN THEIR PROPOSAL WHEN SIGNING AGREEMENT. DOUBLE CHECK YOUR CONTRACT BEFORE SIGNING! THANKFULLY I DID AND WILL NEVER USE THIS COMPANY. TRUST IS IMPORTANT IN ANY BUSINESS RELATIONSHIP! TRINITY SOLAR IS DECEITFUL!

Keith StLaurent | Plymouth, MA | 09/01/2025

Salesman 3 years

Hello everyone, I have been a sales rep at Trinity Solar for three years. When I started with the company, it was a decent experience and things were going pretty smoothly. However, in the late winter and early spring of 2025, they lost their finance partner, Sunnova. They did not have finance options readily available for the salesforce. They asked us as sales people to switch everyone from Sunnova to IGS and then back to Sunnova which retained more financing. To put it bluntly the wheels fell off the bus average Installs were taking place within 60 days now they are an excess of 180 days with several months afterwards to attain permission to operate from either national grid or Eversource. They have left me high and dry when I left/was terminated from the company they kept roughly $20,000 in payable commission to me and I have had no response to my emails. They have fired several other sales people and the dozens and kept their payable commissions. They hire new younger people and train them and they don’t know what the hell they’re doing. There was no support from upper management whatsoever. The company has become somewhat of a joke in Massachusetts with business off at least 50% I will be leaving reviews on glass door and the Better Business Bureau and as many places I can leave a bad review as possible. The company did not back up their employees whatsoever. I had an assistant district manager, who was taking all positive leads and turning them into paychecks for himself while the other 10 members of the team went hungry. There are many other reliable solar companies in Massachusetts. Please do your due diligence before signing any agreements with Trinity Solar.

Lonnie Goodling | New Cumberland, PA | 08/26/2025

Superior service

The process was exceptional from start to finish. Our salesman, Landon was courteous knowledgeable and polite. Was pressure free. Had it installed in 4 hours. Cleaned up very well. Would highly recommend this company.

Gerald Mcateer | Annville, PA | 08/17/2025

Totally underwhelming product, support and response

If anyone is in the market for solar, Trinity Solar is a company you should stay as far away as possible! Absolutely terrible in so many ways! So let me start! 1. At first I loved the concept of solar and being ecofriendly. I raved about how great the company was and how excited I was. Plus the opportunity to get $1,000 referral bonus if you get others to sign up. Well, I convince my neighbor just as my system was turned on. How great it was and how much money I would save! Welp let’s say no$1,000 referral ever came back to me. I was total numerous times by my salesman that it will take some time. Well 1 year later still nothing. 2. When they installed my 45 panel array, they cut my home power line from the power company in 2 places, that line feed my pool house building. They said they would splice the line and it would be as good as new, so I was like ok no problem. Well come December I go out to my freezers in the pool house to find that I had lost 2 full freezers of meat, totally all thawed out! For how long was I know, but let’s say it smelled so it had to be a couple weeks. Couple thousand dollars that I had to dump into the trash!! 1/3 a cow, a full pig, a bunch of chicken and tons of frozen veggies and such. Yeppers you guessed right, the splices failed. Which was confirmed when they finally got out to fix them several weeks later, as they could dig as to the extremely frozen ground. Which wasn’t the major issue, I already lost all the food and wasn’t planning on using the pool in January and February. So, strike two 3. They come out and fix the line dig up the yard retrench every and we are back up and running yeah… well, at least that is what I had thought. I was just randomly checking the app on my phone and notice 1/3 of the panels aren’t work! Well after calling the help desk someone as supposed to get back to me, we’ll no one called that day, the following day I checked the app and still 1/3 of the panels aren’t working. So I call again. To shorten this a little that patterned occurred for 5 days. With no one getting back to me. Then I called the guy who sold me the panels! He stated he moved onto another company, but he still knew some of the folks working there. So he made a call! Magically someone called me back about an hour later! And the system somehow came back on line and was fully operational. Yeah, then a week later we get our electric bill from our local power company and my wife says why are we paying over $100 this month for electric electric is there something wrong again. So, I checked the system and to my surprise the same issue is occurring. So I start the same pattern of calling the help line and seeing if I can get help. This time it only took me 2 days. So over the next 6-8 week I randomly check the app to make sure it is all working! Which takes us to item 4 below. 4. I am having a conversation with my neighbor who uses Trinity and is also the only person I referred to them (see above) he states his unit hasn’t had any issues that he is aware of! So, I was like Joe that you are saying something get me check mine. It is a gorgeous sunny day and not a cloud anywhere! 32 of the 45 panels are off line and not produce any energy!!!! Yeah me! So I call the help line again and got the after hours service center! They fumble around trying to see if there is someone on call. The individual found the on call person from. New Jersey and said they will have someone from the Pennsylvania office call me in the next 5 minutes! Yeah we are making progress! Well 4 hours later still no call…. And no the system is not back on line! So, I will update this tragic novel of how pour of a company is when we get an update! Who knows when! But Trinity Solar is a catastrophicly piss pour company! If there was a way to upload all the screen shots and email traffic to this I would gladly do so! Thank please go search for another company before you go with Trinity Solar! Sincerely Jerry

Lu | Pittsburgh, PA | 08/07/2025

Trinity Solar Panels from beginning to end

It started at the Home Depot. A Trinity Solar spokesperson signed me up for a sales presentation in my home. Jalen Thomas explained the whole program. He gave me references of his own home, and a few of my neighbors. Solar panels without me paying a dime??? I pay $84.00/month to "rent to own" my solar panels. In 8 months, my monthly electric bills have been between $5 -$13.00/month. (except February, over $100). In July, we noticed a leak in the upstairs bathroom... I called Jalen and whoosh, the person to analyze the problem was out in 3 days. The problem was identified and the proper technician sent out to fix the issue, then the drywall in bathroom will be repaired and painted. Thank you, Jalen Thomas & Trinity Solar for "having my back".

Rae | Beaver Falls, PA | 08/03/2025

Happy customer

This solar experience has left me so happy. Everything from start to finish was nothing but great. Trinity took care of everything like permits and I did nothing. Totally free everything, it never cost me one cent. In no time every thing was up and saving me money. Fantastic people. Fantastic installers.

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About Trinity Solar


We believe solar energy is the most practical form of power on the planet and seek to make it accessible to as many people as possible. Our cost-effective energy solutions and related services cultivate a greener America — one that leaves a lasting impression on future generations. As a family-owned company in business since 1994, Trinity Solar knows the importance of bringing value to our customers and doing so with integrity. We make going solar simple, allowing our customers to save their time and money for the things in life that matter most.

Office locations


Select state

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New Jersey - Wall

2211 Allenwood Road, Wall NJ, 07719

New Jersey - Mt Laurel Township

133 Gaither Dr, Mt Laurel Township NJ, 08054

New Jersey - Wall Township

2211 Allenwood Rd, Wall Township NJ, 07719

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Massachusetts - West Wareham

20 Patterson Brook Road Unit #10, West Wareham MA, 02576

Massachusetts - Holyoke

4 Open Square Way, Holyoke MA, 01040

Massachusetts - Wareham

20 Patterson Brook Rd, Wareham MA, 02576

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Connecticut - Cheshire

7 McKee Place, Cheshire, Cheshire CT, 06410

Connecticut - Cheshire

7 McKee Pl, Cheshire CT, 06410

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New York - Ronkonkoma

2180 5th Avenue Unit #1, Ronkonkoma NY, 11779

New York - Chester

62 Leone Lane Chester Industrial Park, Chester NY, 10918

New York - Chester

62 Leone Ln, Chester NY, 10918

New York - Ronkonkoma

2180 5th Ave, Ronkonkoma NY, 11779

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Maryland - Hanover

7455 New Ridge Road Suite E, Hanover MD, 21076

Maryland - Hanover

7455 New Ridge Rd, Hanover MD, 21076

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- Harrisburg

6380 Flank Dr, Harrisburg Pennsylvania, 17112

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Pennsylvania - Reading

170 Corporate Drive Building 1, Suite 170, Reading PA, 19605

Pennsylvania - Reading

170 Corporate Dr, Reading PA, 19605

Pennsylvania - Imperial

20 S Campus Dr, Imperial PA, 15126

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Rhode Island - Warwick

21 College Hill Rd, Warwick RI, 02886

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Florida - Orlando

7575 Kingspointe Pkwy, Orlando FL, 34761

Certifications


Better Business Bureau

Licenses


Electrical: 34EB01547400 | NJ HIC: 13VH01244300

ELC.0195559-E1 CT, Home Improvement Contractor # HIC.0635520

Master Electric Contractor # 11834 MD, Home Improvement Contractor # 132333

Home Improvement Contractor # PA128551

Master Electric Contractor # 4434 A1 MA, Home Improvement Contractor # 170355

Master Electric Contractor # 4434 A1 MA, Home Improvement Contractor # 170355

Home Improvement Contractor #H2409780000 Suffolk County Home Improvement Contractor #H-52821

Rhode Island Contractors’ Registration and Licensing Board Registration No. 39372

Contact Trinity Solar


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Head Office
2211 Allenwood Road, Wall NJ, 07719
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Website
Trinity Solar