Tesla Energy Solar Power

WORST COMPANY WITH BAD BUSINESS ETHICS

If I could give a negative 10 review, I would. It's impossible to talk to customer service, they breach their own contract and do not care, customers mean nothing, they take your money and provide no customer service. They were supposed to do a reinstall on my roof but decided to send my crew to another home for roof repair on MY SCHEDULED APPT that I waited 30 days for! Now they tell me we have to just wait till the next available date, 12/7/26. Meanwhile our SCE bill is through the roof, storing the panels for this long is leaving us with limited parking on our property, we have babies in the home w/ people there 24/7 and medical devices being use. They DO NOT care! Do not purchase anything TESLA! I do not know how much it cost as we acquired it through the home purchase.

horrible customer service

I had a roof installed on a new house. They made me spend thousands of dollars on conduits and then never used them. They installed a system that is more than 10% less capacity than what I agreed to. They have a different person connecting with me every time I get a random text from them (that is the only way they communicate as they do not respond to phone calls). It has been several months since my roof was completed and I have yet to be able to turn it on. This has been an exceptionally frustrating experience. The actual guys installing the roof were absolutely fine, but they also complained about the interaction they have with corporate Tesla.

Lying and cheating representation.

This company has a rep. by the name of Justin Hopkins. I been dealing with him since September and still don't have a system installed. He tried to have me go with outside companies besides Tesla Energy including his own. Promised the world but can't deliver anything besides lies. I chose Tesla Energy for their reputation but quickly discovered its not true at all. Be aware of this company and their agents. It's a scam!