Solcium Solar

So far very pleased with the system and with the sales and support people

Inicialmente Diana de Solcium se acercó a mí, fue fantástica, nos vendió el sistema y permaneció muy involucrada durante todo el proceso. Me encantó la comunicación de Diana, Alex y Santi en la oficina, y el resto del equipo siempre respondió rápidamente. La instalación fue genial. Lo mejor es lo práctico e involucrado que es Solcium. Una vez completada la instalación, enviaron representantes para responder todas mis preguntas. Fueron excelentes. Muy recomendable.

MY INSTALLER

The installation went excellently. I didn't realize it would be done in a single day. The team that would call to give me updates was very good. They always answer all my questions, they are easy to communicate with, and I'd highly recommend them.

It's been a year since I got solar with Solcium. I produced more than they promised the solar would. Sally my rep was great and helpful. Anytime I had questions we could reach out to her and she would answer. Very professional. The office would always respond within 15 minutes of my calls. The customer care after the system has been up has been impeccable, the customer experience rep Sebastian was knowledgeable, breaks things down so they were easier to understand, and he was very patient. Overall, it's been a pleasure.

Solar system review

We never thought we would ever get solar panels but Solcium has made the experience wonderful. We are very happy with our new system and helping us cut down on the cost for our month bills.

Review

Great company very happy with my experience with them everyone was so helpful and my panels are working great was very surprised with the expertise of all of the employees A+ to them and thank you so much Jay Gilman

Our contact with your associates has been very helpful and good. I have especially appreciated Alex and Sebastian from the office and how helpful they’ve been. We like DJ, our salesman, but reduced your company’s overall rating because we’ve found that DJ did not always give us the correct information. Overall, we are very satisfied.

System Installation and Operation

Solcium Solar provided a detailed description of the install and what to expect as time progresses. To date (2 years) everything mentioned by Michelle was 100% accurate, they started the install on time and finished ahead of schedule. All the values (cost, production etc) told to us during the sales process were accurate and no upselling. I would highly recommend Solcium Solar to anyone considering it.

solar experience

Over all we did not want solar panels on our home . They are ugly as hell and we were not really interested but after we heard their spiel and did a little research we said what the hell. From Solar Salley our sales rep to the install, to Sebastian who told us how to read the app and figure out our savings ,everything ran smoothly. System has only been in a month so we haven t been able to say good or bad about how it will work out.. It looks like it will be fine........Overall smooth experience.......... to be continued......!!!!! ..

Outstanding!

It's been over a year since we had solar installed and we have not given Duke anything beyond the grid connection fee.

How it's going

I just did an audit with Solcium after a year and it went amazing. We did have a time where the system went down they alerted me same day it went down. They got us back up and running quickly. We are excited to continue saving money and working with Solcium

Audit 2 year review

The company has been very easy to work with. Information was very easy to get and everything was explained. The company is easy to get a hold of if you have any questions or concerns. Very friendly and personable.

Solcium Solar Services

After two years of operation, I couldn't be happier with both the quality and performance of my system. Solcium is an awesome company to work with. I would absolutely use them again if needed and I highly recommend them for their quality of service and their professionalism.

La experiencia que he tenido con Solcium Solar ha sido muy buena y estupenda, me han orientado bien y me siento en confianza!

Solcium was my solar installer and everything was very smooth and very professional. I received the initial call, which was very informative. They provided the timeline of how the process would go and provided updates as things progressed. There was a correction needed on forms submitted to the utility but it was corrected within a day. The panels were on backorder for a little bit but even with the delay things went quickly. Everything was good for the installation, loud but they were in and out within a couple hours. Everything has been good.

We were introduced to our sales rep Ryan by a friend and their recommendation was a big factor in why we went solar with Solcium. Partially we wanted to be conscious of the environment, but we did want to reduce our utility bill costs. Alexandra and the rest of the office did well, they sent several emails and texts indicating when things were progressing. The installation was loud but good. The whole process was good, really nothing could have been easier.

Solcium's service was excellent. All the explanations were given to all my questions for me to understand everything. They put the panels up in less than a day. Everyone was cordial and everyone had a good time during the installation. The county inspector liked the install quality when he came out. The setup for my monitoring on my phone went great, they helped us with all the technical issues we were having logging into the different websites. Since we are both retired these credits for our utility bills are very helpful for budgeting. I would rate them 10+ out of 10.

A guy came to the door one day and asked about an electric bill and I asked a guy to come out later because I was leaving for work. Marco explained everything about the system and I signed up the same day. He's been really helpful, every time I had a question he would get back to me. He came back and brought food not too long ago for me. He was always very easy to reach. In my old house, I was paying $350 and now I am paying $300 in my new one but every year it increases and I wanted to avoid that inflation. The loan is $207 + $30 for the meter and it's still cheaper than the $300 I'm paying now, after the loan is over it's only $30 for the meter. I got full coverage for 30 years on parts, labor, and the power production guarantee. I didn't go solar in the past because I heard about bad experiences with other companies but didn't have that experience at all. The installation went pretty well. They did a great job, they were nice, no problems at all. The office team was really good because they replied very fast. Every time I text they reply super quickly within minutes whereas in other companies it's at least a day or two. They were always nice and professional. 

I just wanted to let you know that the first thing that attracted me to this program was the honesty in the pitch from Marco. Since we have had the system, everything that was promised has been true. We highly recommend this system, as well as the company Solcium. Every contact we have made has been extremely pleasant, and helpful. Basically, in short, we are very happy with Solcium.

Solcium has given me all the right information, anytime I needed anything they supplied, they were polite. After a whole year we are so happy. Great experience.

I would recommend they were fast and easy to work with

I recently had a fantastic experience with Solcium for my solar installation. Marco, the salesperson, was not only remarkable but also personally helpful throughout the process. The educational aspect of the installation was invaluable, and Solcium's warranty exceeded my expectations, surpassing other companies I considered. Highly recommend for a seamless and informed solar transition for your home!

Hasn't followed up on all of their agreements

What I most like about Solcium was that they didn't over sell, they got me up and running quickly, and their written agreements. Well the system works well, but after contacting them several times (over two months), they have not made good on the included insurance policy. It makes me wonder how they will respond when it's time to re roof, or if there is a needed covered repair.

Good

Our son wanted us to get solar and so he chose to send Solcium our way. Marco was our sales rep and he was excellent, Marco took care of all our needs, he customized the system for us and he figured out which trees needed removing to make the system work for us. The office staff was good. The install went well. They were all nice and polite people, even the tree guys they sent were as well. I think Solcium put forth their best effort with us.

Solar install

Solcium Solar was my installer and the installation was great! They didn't make a mess. It was a perfect install. They applied for my permission from the HOA which was obtained easily. Everything was done within two days of signing. Inspections were completed within a week of installation. Duke took 4 weeks to interconnect which was a pleasant surprise because I expected it to take longer than that, like 2-3 months. The office has been good, everyone has been responsive, I even had a few emails with the owners so everyone was reachable and had no problems communicating.