Tesla Energy

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Updated: 28 September 2022
Installer

Installing solar since 2000

Tesla Energy logo

3.02 from 800 Reviews

How was this rating calculated?

SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

Unrated

Expert review


Tesla Energy is the renewable energy division of Tesla and within it are two business units.

It competes closely with rival Sunrun for the mantle of being the largest installer of residential solar power systems. It is the manufacturer of the Tesla Powerwall 2, arguably the leading residential energy storage solar battery solution on the market. 

With its renewable energy solutions and pioneering electric cars, Tesla has done more to fight climate change than any other company in the world. We here at SolarReviews have a positive bias towards supporting Tesla because of the alignment of their goals and ours to fight climate change on all fronts.

There are several advantages of buying solar panels from Tesla, namely their pricing for cash-purchased systems - which are now very competitive - and their Powerwall 2 solar battery. If you decide to buy a hybrid system with battery storage, there may be some comfort in knowing you are buying it directly from the manufacturer.

However, our experience in the solar industry leads us towards having a strong preference for local solar companies over large corporations when it comes to the purchasing of solar panels. Solar panels are a unique consumer product in that they are designed to last 25-30 years, and they interact with the utility grid as well as the other electrical infrastructure within your home.

Although solar is very reliable, things do go wrong. Where large corporate solar installation companies have traditionally lacked is in their after-sales service and after-sales technical support dealing with these issues. 

Prior to September 2020, Tesla had a reviews score on our site of less than 2 out of 5. However, since then, there has been a strong influx of positive reviews for the company and their overall reviews score has improved substantially. Almost all of these reviews have been from customers who had recently purchased a system, so it remains unclear if Tesla has only improved their sales and installation process, or whether their overall customer service to older customers has improved, as well. 

The difficulty that Tesla Energy faces with rolling out localized after-sales customer service over such a wide geographic area is significant. Perhaps not dissimilar to the same problem they will face with their iconic electric cars. Cars will get old and need servicing. Will Tesla be able to do this as well as brands with localized dealerships? It may very well be that Tesla can solve the localized customer service challenges in both the solar and the automotive sectors in the years to come. If they can, it will be a momentous achievement.

However, at this time, our advice remains that you should look for a well-established local solar company when buying solar panels for your home. If you wish to use the market-leading Powerwall battery, then it may be wise to consider purchasing it through a local solar company rather than through Tesla directly. It may cost a little more, but could also give you better access to localized support for your entire system. Given the system will be up and running for 25-30 years, and the fact that some electrical problems can be hard to diagnose remotely, we feel a premium is justified for long-term access to responsive local service.

Tesla Energy reviews


Breakdown of consumer reviews

Sales Process

3.0

Price as quoted

3.1

On schedule

2.8

Installation quality

3.1

After sales support

2.4

Latest good review thumbs up

hannah in Arizona | Mesa, Arizona | 09/28/2022

Tesla has been AMAZING to work with

I am very excited about my solar and Tesla Powerwalls that have been installed at my home. The installation crew worked fabulously and efficiently. From the very beginning of the process, I have been pleased with every contact opportunity. The total time from my initial inquiry to approval from SRP to go online was only about 8 weeks. The process was very timely. Thank you Tesla!

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Latest bad review thumbs down

Hari | Argyle, Texas | 09/26/2022

No customer support when panels dont produce power

Literally there is no phone number, chat agents leave without resolving issues and no production for more than few weeks. It really is no customer support.

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Bobby Strehler | Round Rock, Texas | 09/28/2022

Tesla solar install

Several solar companies tried to steer me away from Tesla (too expensive, old solar panels/technology, contracts aren’t honored, etc.) but I decided to pay Tesla the $100 deposit and see what happens. Honestly, it was a great choice. I didn’t have a single pushy salesman call. All communication was done over text (Tesla did call a couple times but I wasn’t able to answer) and the install date wasn’t pushed (they actually tried to move up the date but I kept my original install date). On the day of install, the installers arrived at 7AM per schedule and worked through the day. They were extremely professional and communicated accordingly. They left around 4PM then arrived the following day at 7AM and completed the work. The install with the system was extremely smooth. Now, for those who are really knowledgeable about solar technology, perhaps other companies offer better performing equipment (I’m not saying Tesla’s product is lacking, but a fully customized system will and should have performance advantages over Tesla’s standard install) but for me, the Tesla system was a success. BTW, I rarely leave reviews but I felt the hard-working people I interacted with deserved some praise. Adrian, Alexander, and DJ (I think that’s his name) were exceptional. I purchased a 12.8kW system with 1 powerwall. Another note of importance, all employees installing/inspecting my install were employed directly by Tesla, no third-party contractors.

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Chris Hemmeter | Greenbrae, California | 09/26/2022

Great installation experience

It took a while to get our project underway, given the incredible demand for Tesla, solar roof product, but once it started, everything went very smooth. The team was incredible to work with, very conscientious and polite, and took great care around our house. They moved very fast, and we are now powered up a week before we thought we’d be! We are just starting the product journey but at this point, everything looks to be well ahead of plan!

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Steve | Warwick, New York | 05/26/2022

Awesome crew! Incredible workmanship!

Jim and his Tesla installation team were great to work with. Always willing to communicate, helpful, patient and their workmanship was excellent. Installed an 8 KW solar roof and it's gorgeous. The install team was always focused on safety and left the yard organized and clean every day. I am extremely happy with the finished product and kudos to Jim and his entire team. They all took pride in their work and wanted to make sure I was happy with all aspects of the Tesla Solar roof. Big shout out to Jim, Zack, Batman, Robin and Hilmar. Thank you!!

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Ken D | Arroyo Grande, California | 07/08/2021

Good quality, price, local installers!

I shopped around, and no one was able to compete with their price!

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Solar enthusiast | Goleta, California | 06/23/2021

Excellent installers

The installers (leopard team) out of Santa Maria (sharktown) did excellent work. They were efficient, respectful, punctual, and responsive to requests. They made the installation go by very smoothly. I went with Tesla solar because they gave me the best price and appearance for my desired syatem.

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privacy request | Carlsbad, California | 06/18/2021

Completely unhappy - Customer service is unresponsive.

It’s been 6 months since I ordered my home solar system from Tesla and although my system has been installed, paid for in full, and fully approved by the city inspector we still are waiting for the system to become operational. It’s been 4 weeks since the city building inspector signed off and approved the system. I was told that the next step was to wait for SDGE to provide permission to operate (PTO). I contacted SDGE yesterday only to find out that they have no record of a PTO request from Tesla for my address. I feel that once I paid for my solar system, Tesla no longer cares when or how quickly I get approved for PTO. Customer service has been slow and unresponsive. It’s unfortunate, but I can not recommend Tesla Energy to my friends and neighbors. Right now, I’m extremely unhappy.

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Janga | Bakersfield, California | 06/12/2021

Hassle free install

The Tesla team “Leopard,” out of “Sharktown” Santa Maria office were quick to jump on the work right away once the briefing was done. They came around 7:30am and out by 12:30pm. The area was left clean as it was. Area was caution taped for safety but they did coordinate with my parcel deliveries and pickups. Power was shutdown twice for 15-20min each time but was given a heads up atleast 10 mins before it was executed.

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Ed & Deb | Pismo Beach, California | 06/07/2021

Sharktown and Tiburon rock!

We chose Tesla to stay compatible with the vehicle. The crew was professional, efficient, and super organized. They worked as a very cohesive unit.

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David Comden | Ventura, California | 06/01/2021

Smart and fast

I have been anticipating the installation of Tesla solar for a few weeks. The team didn't disappoint. In all aspects, they were direct, professional and fast. The installation team was sight to behold, they set up, installed and explained what I needed to know faster than I thought they would. Nice work guys!

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densolar | Aurora, Colorado | 05/23/2021

Great Experience with Tesla

I spent time researching and I went with Tesla here in Denver metro area. I’ve had no issues and very happy with the experience. I was engaged in the process so there weren’t any surprises. Other companies couldn’t beat there overall value.

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About Tesla Energy


 

 

Office locations


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California - Riverside

1755 Iowa Street Building B, Riverside CA, 92507

California - Sacramento

2709 Academy Way, Suite 300, Sacramento CA, 95815

California - Stockton

2001 Arch - Airport Rd. Suite 300, Stockton CA, 95206

California - Sacramento

3800 Watt Ave, Sacramento CA, 95821

California - Los Angeles

5375 W. San Fernando Road, Los Angeles CA, 90039

California - Bakersfield

5206 Young Street, Ste C, Bakersfield CA, 93311

California - Foster City

391 Foster City Boulevard, Foster City CA, 94404

California - Fresno

651 N Armstrong Avenue, Fresno CA, 93727

California - Hawthorne

4884 W. 145th Street, Hawthorne CA, 90250

California - Irvine

2102 Alton Pkwy, Irvine CA, 92606

California - Livermore

1216 Stealth Street, Livermore CA, 94551

California - Martinez

187C Arthur Road, Martinez CA, 94553

California - Milpitas

418 South Abbott Avenue, Milpitas CA, 95035

California - Petaluma

1362 North McDowell Blvd, Suite A, Petaluma CA, 94954

California - San Diego

8225 Mercury Court, San Diego CA, 92111

California - Chatsworth

21040 Nordhoff Street, Chatsworth CA, 91311

California - Santa Maria

1235 W McCoy Ln, Suite C, Santa Maria CA, 93455

California - Temecula

43320 Business Park Drive, Suite B104, Temecula CA, 92590

California - Victorville

18499 Phantom West, Suite 8, Victorville CA, 92394

California - Vista

2370 Oak Ridge Way, Vista CA, 92081

California - Elk Grove

8525 Bond Rd, Elk Grove CA, 95624

California - Santa Barbara

1819 State St, Santa Barbara CA, 93101

California - Torrance

2560 W 237th St, Torrance CA, 90505

California - Gilroy

500 Automall Dr, Gilroy CA, 95020

California - Santa Barbara

400 Hitchcock Way, Santa Barbara CA, 93105

California - San Diego

4545 La Jolla Village Dr, San Diego CA, 92122

California - Alhambra

1200 W Main St, Alhambra CA, 91801

California - Petaluma

1362 N McDowell Blvd, Petaluma CA, 94954

California - Seaside

1901 Del Monte Blvd, Seaside CA, 93955

California - Irvine

2801 Barranca Pkwy, Irvine CA, 92606

California - Burlingame

50 Edwards Ct, Burlingame CA, 94010

California - Camarillo

311 E Daily Dr, Camarillo CA, 93010

California - Santa Rosa

1331 Guerneville Rd, Santa Rosa CA, 95403

California - Fresno

2988 N Burl Ave, Fresno CA, 93727

California - Santa Clarita

27450 Tourney Rd, Santa Clarita CA, 91355

California - Walnut Creek

1246 Broadway Plaza, Walnut Creek CA, 94596

California - Stockton

3131 Auto Center Cir, Stockton CA, 95212

California - Cathedral City

68080 Perez Rd, Cathedral City CA, 92234

California - Brentwood

6700 Balfour Rd, Brentwood CA, 94513

California - Temecula

43191 Rancho Way, Temecula CA, 92590

California - Pasadena

117 W Colorado Blvd, Pasadena CA, 91105

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Maryland - Beltsville

9000 Virginia Manor Road, Suite 250, Beltsville MD, 20705

Maryland - Hunt Valley

336 Clubhouse Road, Hunt Valley MD, 21031

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Massachusetts - Marlborough

24 St. Martin Drive, Building 2, Unit 11, Marlborough MA, 01752

Massachusetts - Taunton

125 John Hancock Rd, Taunton MA, 02780

Massachusetts - Wilmington

240 Ballardvale Street, Wilmington MA, 01887

Massachusetts - Norwell

98 Accord Park Dr, Norwell MA, 02061

Massachusetts - Dedham

840 Providence Hwy, Dedham MA, 02026

Massachusetts - Boston

888 Boylston St, Boston MA, 02116

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Hawaii - Mililani

599 Kahelu Ave, Mililani HI, 96789

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Colorado - Parker

15690 Parkerhouse Road, Parker CO, 80134

Colorado - Aurora

11951 E 33rd Ave, Aurora CO, 80010

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Oregon - Portland

6132 NE 112th Ave, Portland OR, 97220

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New Mexico - Albuquerque

8000 Bluewater Road NW Suite D, Albuquerque NM, 87121

New Mexico - Albuquerque

7215 Rockwood Rd SW, Albuquerque NM, 87121

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New York - Latham

326 Old Niskayuna Road, Suite A, Latham NY, 12110

New York - Bethpage

15 Grumman Road, Bethpage NY, 11714

New York - New Windsor

1073 Route 94, New Windsor NY, 12553

New York - Rochester

3300 W Henrietta Rd, Rochester NY, 14623

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Texas - Austin

2301 Scarbrough Drive, Suite 340, Austin TX, 78728

Texas - Dallas

10430 Shady Trail, Suite 108, Dallas TX, 75220

Texas - El Paso

28 Walter Jones, Suite C, El Paso TX, 79906

Texas - Houston

7256 Sam Houston PKWY W, Houston TX, 77085

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New Jersey - Blackwood

1001 Lower Landing Road, Blackwood NJ, 08012

New Jersey - Pine Brook

1 Chapin Road, Unit 4, Pine Brook NJ, 07058

New Jersey - Paramus

Garden State Plaza Blvd, Paramus NJ, 07652

New Jersey - Eatontown

269 NJ-35, Eatontown NJ, 07724

New Jersey - Springfield

135 US-22, Springfield NJ, 07081

New Jersey - Paramus

530 NJ-17, Paramus NJ, 07652

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Vermont - South Burlington

66 Bowdoin Street, Suite 200, South Burlington VT, 05403

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Illinois - Elk Grove Village

2201 Arthur Ave, Elk Grove Village IL, 60007

Illinois - Chicago

1053 W Grand Ave, Chicago IL, 60642

Illinois - Westmont

50 W Ogden Ave, Westmont IL, 60559

Illinois - Schaumburg

320 W Golf Rd, Schaumburg IL, 60195

Illinois - Libertyville

1121 S Milwaukee Ave, Libertyville IL, 60048

Illinois - Bloomington

420 Olympia Dr, Bloomington IL, 61704

Illinois - Chicago

901 N Rush St, Chicago IL, 60611

Illinois - Highland Park

1200 Old Skokie Valley Rd, Highland Park IL, 60035

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Connecticut - Rocky Hill

714 Brook Street, Rocky Hill CT, 06067

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Pennsylvania - Lancaster

1170 Garfield Avenue, Suite #2, Lancaster PA, 17601

Pennsylvania - Norristown

2562 Boulevard of the Generals, Norristown PA, 19403

Pennsylvania - Emsworth

1 Herron Avenue, Emsworth PA, 15202

Pennsylvania - Lancaster

2, Lancaster PA, 17601

Pennsylvania - Mechanicsburg

6458 Carlisle Pike, Mechanicsburg PA, 17050

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Florida - Fort Lauderdale

5350 NW 35th Terrace, Suite 100A, Fort Lauderdale FL, 33309

Florida - Orlando

8500 Parkline Blvd. Suite 100, Orlando FL, 32809

Florida - Tampa

5012 Joanne Kearney Blvd., Tampa FL, 33619

Florida - Tampa

11945 N Florida Ave, Tampa FL, 33612

Florida - Miami

7535 N Kendall Dr, Miami FL, 33143

Florida - Pensacola

380 Bartow Ave, Pensacola FL, 32507

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Arizona - Phoenix

425 E. Pinnacle Peak Road, Phoenix AZ, 85027

Arizona - South Tucson

2901 E Elvira Road, #135, South Tucson AZ, 85756

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Nevada - Reno

1312 Capital Blvd, Suite 105, Reno NV, 89502

Nevada - Las Vegas

7200 S Montessori, Suite 110/120, Las Vegas NV, 89113

Nevada - Reno

275 E 4th St, Reno NV, 89501

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Utah - Draper

313 West 12800 South, Draper UT, 84020

Utah - Draper

313 W 12800 S, Draper UT, 84020

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Delaware - Seaford

178 Venture Drive, Seaford DE, 19973

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- Lawrence Township

3371 Brunswick Pike, Lawrence Township New Jersey, 08648

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Georgia - Savannah

8805 Abercorn St, Savannah GA, 31406

Georgia - Kennesaw

1875 Greers Chapel Rd NW, Kennesaw GA, 30144

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Virginia - Virginia Beach

573 Central Dr, Virginia Beach VA, 23454

Virginia - McLean

1961 Chain Bridge Rd, McLean VA, 22102

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Missouri - Bolivar

103 S Dunnegan Ave, Bolivar MO, 65613

Missouri - Chesterfield

16955 Chesterfield Airport Rd, Chesterfield MO, 63005

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Montana - Billings

608 Yellowstone Ave, Billings MT, 59101

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Iowa - Urbandale

2601 104th St, Urbandale IA, 50322

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Louisiana - New Orleans

2801 Tchoupitoulas St, New Orleans LA, 70130

Service areas


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Contact Tesla Energy


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Head Office
1755 Iowa Street Building B, Riverside CA, 92507
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Tesla Energy