Rising Sun Solar Electric LLC Solar reviews and complaints
Rising Sun Solar Electric LLC have an average customer reviews score of 4.61 which is lower than the average customer satisfaction score on SolarReviews. This indicates that on average less people who buy solar power from this company have a positive experience compared to the average solar panel company. On the left of this profile page you can get more details on things such as customer service, quality of the sale process, advice given by their sales representatives, whether they have sold good quality products and services and whether they have helped their clients save money in the long term form their solar energy system
If you visit our solar power system cost page you can see solar panel cost for some of the solar power systems that Rising Sun Solar Electric LLC has installed. You can also compare Rising Sun Solar Electric LLC prices to other solar installers by entering your details into the solar panels cost and savings calculator at the top of this page.
Latest Rising Sun Solar Electric LLC Solar reviews
Excellent job on the system. It works flawlessly. 45 to 50 kWh every day. Perfect.
Technically the whole job was very professional.
The employees could use a class in communications with customers. There is a
definite attitude of don`t bother me, particularly after the system was installed.
I also spent years in technical service for electronics companies and know how
to treat customers.
Their brochure says "Once your system has been inspected and approved, your Rising Sun consultant walks you through system operation and system monitoring." This was not done properly. I learned bits of information by asking the electrician questions but when the system was completed there was no "walk through".
I asked for the manuals many times for the Sunpower system and was told we will
get them to you. No manuals have yet arrived.
Other than the above the Sunpower System instillation is perfect.
... read more
Latest Rising Sun Solar Electric LLC Solar complaints
I would have like to know more about maintenance of the inverter. Manual states the fan should be cleaned, but doesn`t say how often. A little background on the maintenance of the system would have been helpful.
... read more
What Rising Sun Solar Electric LLC say about themselves
Rising Sun Solar Electric is Maui’s #1 PV Solar Installer and one of Hawaii’s top solar integrators. Since 2003 Rising Sun Solar has built a reputation based on quality and service for residential and commercial solar systems in Hawaii.
Licenses
HAWAII C-13 LICENSE (C-28184)
Other Industry Associations
HAWAII PV COALITION
Other installers in your area
Solar companies in your area that will provide you with live pricing online:
Pacific Energy, LLC.
We provide high quality energy consulting & installation services and use only the very best equipme
Service Areas
Rising Sun Solar Electric LLC Reviews - 36 Reviews
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Type: Residential Electric
Reviewed: 10/21/2011
Excellent job on the system. It works flawlessly. 45 to 50 kWh every day. Perfect.
Technically the whole job was very professional.
The employees could use a class in communications with customers. There is a
definite attitude of don`t bother me, particularly after the system was installed.
I also spent years in technical service for electronics companies and know how
to treat customers.
Their brochure says "Once your system has been inspected and approved, your Rising Sun consultant walks you through system operation and system monitoring." This was not done properly. I learned bits of information by asking the electrician questions but when the system was completed there was no "walk through".
I asked for the manuals many times for the Sunpower system and was told we will
get them to you. No manuals have yet arrived.
Other than the above the Sunpower System instillation is perfect.
... read more
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Type: Residential Electric
Reviewed: 10/10/2011
Rising Sun gave us samples of the tax forms we would need to get the rebates.
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Type: Residential Electric, Residential Hot Water
Reviewed: 03/26/2010
The only draw back or misunderstanding about the pvc system and solar water heaters is that prior to the installation of the solar system, the electric bill would range from over $ 100.00 to about $ 500.00 per month. Guess our thinking when we heard abut the solar system it would save us quite a bit of money on the electricity usage. Once the solar system was installed, we did not see the differences in usage or cost. They was problem where we had some trees that was affecting the solar panels to asborb the sun energy. We someone cut the trees and hopefully we going to see some improvement as well longer days.
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Type: Residential Electric
Reviewed: 03/20/2010
After the work was paid for various phone calls and personnal vists to RS ofice
weree unresponsive.... read more
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Type: Residential Electric
Reviewed: 03/16/2010
I would have like to know more about maintenance of the inverter. Manual states the fan should be cleaned, but doesn`t say how often. A little background on the maintenance of the system would have been helpful.
... read more
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Type: Commercial Electric
Reviewed: 03/11/2010
Not sure of the size of the system. Done in 3 large sections. Rising Sun could not have been more professional. To the point where one of the systems was bid out larger than necessary and adjustments were made that I would not have been any the wiser.
Hal Jobe
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Type: Residential Electric
Reviewed: 12/13/2008
We felt very comfortable with everyone connected with Rising Sun from Day One. Every expectation was met. We recommend them without reservation.
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Type: Commercial Electric
Reviewed: 12/12/2008
Very Professional company. I enjoyed the process
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Type: Residential Electric
Reviewed: 09/30/2008
I had a difficult time understanding how to read my monthly bills. finally, I callled MECO and a person finally explained it to me so I could understand it. At first I was very disappointed with my in/out put.
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Type: Residential Electric
Reviewed: 04/23/2008
Rising Sun has been very professional in all aspects of the sales and installation process for my PV system. I already have recommended them to 2 other interested parties.
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Showing 20 of 36 reviews
